Service Coordinator Lead Position Available In Pinellas, Florida

Service Coordinator Lead Johns Hopkins Medicine remote work United States, Florida, St. Petersburg Jun 21, 2025 Apply Refer a Friend
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652060

Location:

Johns Hopkins All Children’s Hospital,
St. Petersburg,
FL 33701

Category:

Clerical and Administrative Support Schedule:

Day Shift Employment Type:

Full Time

POSITION SUMMARY

Provides direction and support to service coordinators to increase service excellence for case management/service coordination activites. Maintains a caseload, acts as the primary Service Coordinator for assigned families to ensure access to Early Steps supports and services within the community, and enhances the caregiving capabilities of the child’s family and/or caregiver. Responsibility to work within the guidelines and policies of the Early Steps program JHACH.

Hours:

Full Time, 40

Hours Per Week Location:

St. Petersburg, FL

KEY ACCOUNTABILITIES

Monitors assigned service coordinators’ compliance with federal, state and local guidelines in the implementation of the Early Steps program
Supports service delivery and quality to ensure families satisfaction
Knowledgeable about Early Steps policies and procedures to ensure assigned service coordinators are in compliance
Knowledgeable about documentation and billing requirements to ensure assigned service coordinators are in compliance
Participates in community activities/meetings to represent Early Steps and family centered nature of the program
Performs as Primary Service Coordinator to meet the needs and program requirements for select families
Knowledgeable of the mission, policies and procedures related to Early Steps and Johns Hopkins All Children’s Hospital (JHACH) and applies this knowledge to case planning for individual families
Utilizes communication skills in all interactions with families, coworkers and the community, demonstrating openness and respect
Functions as part of a team working together to address the needs, concerns, and priorities of families
Knowledgeable about community resources/services to provide families access and referrals
Adheres to federal and state timelines and guidelines in order to meet program requirements
Documents activities to comply with department, hospital, and state and federal guidelines
Creates and maintains accurate data records, to meet all productivity requirements
Familiar with and adheres to HIPAA guidelines to protect Personal Health Information (PHI)

QUALIFICATIONS

Bachelor’s degree with an emphasis in one of the following areas: psychology, social work, health education, interdisciplinary sociology, early childhood, child development, or special education, or an equivalent degree
3 years of professional experience as an IDEA/Part C Service Coordinator
Enrollment in the Florida Medicaid system as a Service Coordinator
Ability to travel to various work locations is required

Salary Range:

Minimum $17.70/hour – Maximum $28.32/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Apply