Child Support Services Agent Supervisor – 00000383 Position Available In Clayton, Georgia

Child Support Services Agent Supervisor – 00000383

Salary
$51,880.00 Annually
Location Clayton Co., GA
Job Type
Full Time
Job Number
2025-76832
Division/Office
DCSS – Region 8
Unit
DECATUR
Opening Date
04/17/2025
Closing Date
4/22/2025 11:59 PM Eastern
Description
Stronger Families for a Stronger Gia. The(DHS) is a dynamic state agency responsible for delivering a wide range of services to Gia’s most vulnerable populations. Our mission is to strengthen Gia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Gia’s vulnerable children and adults. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. Start your career in public service. The(DHS), the Division of Child Support Services (DCSS) is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders, enforcing and modifying support obligations, collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs, including but not limited to Fatherhood, Prison Re-Entry, and Parental Accountability Court. These outreach initiatives are devoted to increasing non-custodial parental involvement in the child’s life. DCSS is seeking candidates for the position of Child Support Services Agent Supervisor. This position is based at the DCSS office in Decatur, DeKalb County, GA.

JOIN OUR TEAM!

!!
Job Description

Pay Grade:

I
Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises a unit to establish and enforce child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and publicanizations.

Role and Responsibilities:

Manages casework functions within the Child Support Services office or unit.
Interprets and applies state, federal and agency laws, rules, policies and procedures and assists staff with sensitive andplex cases.
Provides human resources management direction to assigned staff.
Performs administrative assignments as required for the efficient operation of unit.
Coordinates and participates in local and statewide projects, as requested.
Performs other professional responsibilities as assigned by manager, director or leadership team.
Minimum Qualifications
High school diploma or GED AND five (5) years of direct job-related experience which includes two (2) years in a lead worker, team leader, or supervisory role; OR
Two (2) years of experience at the lower level Child Support Svcs Agent 3 (SST062); OR
One (1) year of experience at the lower level Child Support Svcs Agent 4 (SST063) or position equivalent.

Preferred Skills/Qualifications:

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:
Bachelor’s degree or above in a related field from an approved, accredited college or university AND Three (3) years of child support/enforcement case management work experience.
Associate’s degree in a related field from an approved, accredited college or university AND Four (4) years of child support/enforcement case management work experience of which Two (2) were at the level of DCSS Agent 2 (orparable position) based on the State of Gia Position Clarification Structure.
Additional Information
For more detailed information about the Gia Department Human Services
dhs.gia.gov/ Employment Information
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require amodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelplinedhs.ga.gov.
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Employer
Gia Department of Human Services
Address
47 Trinity Avenue SW
1st Floor
Atlanta, Gia, 30334