Social Work Supervisor SFA / Community Social Work Position Available In Mecklenburg, North Carolina

Social Work Supervisor – SFA / Community Social Work 3.6 3.6 out of 5 stars Mecklenburg County, NC Follow Your Calling, Find Your Career!!

Please apply by:

Wednesday, May 21st, 2025

Salary Range:

$68,029.00 – $85,036.00 per year. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job. At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients. Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS). Position Specific Information This position has direct responsibility for and supervision of a team of Social Workers within the Community Social Work unit in the Services For Adults (SFA) division. The Community Social Work program provides social work and case management assistance for adults, seniors, and disabled citizens who fall outside of protective services. The CSW Supervisor will work closely with supervisors in other areas of SFA, including APS (Adult Protective Services), Senior Nutrition, and Just One Call. Whereas the supervisor will not carry a caseload, s/he may make home visits to support team members. Office location for this position is the Valerie C. Woodard Center (Chapin Hall), 3205 Freedom Drive, Charlotte, NC 28208. Position Summary Provides direct supervision, training, support, review and evaluation of professional technical and para-professional staff involved in areas which could include Social Services or Public Health. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently. Essential Functions Supervise, train, and evaluate the performance of staff Consult with teams and staff on individual case assignments Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines. Reviews information with teams or staff members to provide guidance and direction in the delivery of services Establish performance objectives, conducts periodic reviews and monitors progress Monitor budget activities and adjusts expenditures and makes recommendations as appropriate Review and audits staff cases and workloads to prioritize duties and referrals for new cases Complete monthly and quarterly program reports Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high-level decision Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources Seek additional sources to increase funding and expand services Review and analyze activity reports and statistics for continuous awareness of program operation May be required to staff shelters in the event of a disaster

Minimum Qualifications Experience:

Minimum of five years of social services or human services experience

Education:

Bachelor’s degree in Human Services, Health or related field Combination of relevant education and relevant experience accepted?

Yes Licenses and Certifications:

Requires a valid North Carolina or South Carolina Driver’s License Requires County Driving Privileges Preferred Qualifications Master’s degree in Social Work preferred. Previous experience making in-home and in-community visits. Knowledge, Skills and Abilities Knowledge of General social work principles and available resources Social services procedures, practices and methods Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare Case management methods and techniques Services offered by the county and other local public and private community-based service agencies Skills Interpreting and implementing local, state and federal regulations that govern Health and Human Services Explaining and advocating for the needs of children, families, the elderly, disable adults and the impoverished Demonstrated leadership skills Excellent communication skills – both written and spoken

Abilities Adaptability:

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures

Building Partnerships:

Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals

Building Trust:

Interacting with others in a way that instills confidence in one’s intentions and those of the organization

Communication:

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided

Decision Making:

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

Delegating Responsibility:

Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness

Managing Conflict:

Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people Computer Skills Proficient in various computer applications including Microsoft Office Suite Work Environment Works in an office setting with moderate noise Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.