Social Worker II – Housing Innovation & Stabilization Services / Shelter Plus Care Position Available In Mecklenburg, North Carolina

Social Worker II – Housing Innovation & Stabilization Services / Shelter Plus Care Mecklenburg County – 3.6 Mecklenburg County, NC Job Details Full-time $56,222 – $70,277 a year 1 day ago Qualifications CSS Harm reduction Social work Mid-level Master’s degree Driver’s License Bachelor’s degree Driving Patient care Organizational skills Computer skills Social Work 2 years Full Job Description Follow Your Calling, Find Your Career!!

Please apply by:

Monday, May 26th, 2025

Salary Range:

$56,222.00 to $70,277.00 per year. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job. At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Community Support Services (CSS) transforms lives and community by supporting veterans, ending homelessness, treating substance use, and preventing and intervening in community and domestic violence. As a department in Mecklenburg County’s Health and Human Services Agency, CSS maximizes community partnerships and collaborative opportunities to improve access to services and advocate for the needs of special populations. Position Specific Information This position will serve under the Housing Innovation & Stabilization Services (HISS) division of the Community Support Services department. This division oversees the delivery of services to participants of the Shelter Plus Care program, which targets individuals with disabilities experiencing chronic homelessness. Days/Hours are full time onsite Monday through Friday 8 AM – 5 PM at 3205 Freedom Drive, Charlotte, NC 28208. Position Summary Provides community-based services to clients, including evaluation, case management, counseling and referrals. This position, under general supervision, is responsible for assisting individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, childcare, or medical care. Essential Functions Assess needs of individuals and families Interview clients, obtain family, social, and medical information; collects supplementary information needed to assist client such as employment records or school reports Determine clients’ eligibility for financial assistance and if referrals are appropriate Discuss goals, expected outcomes, and means with which to meet goals and expected outcomes Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications Manage records and maintain history records and prepare reports of services provided Refer clients to community resources for services and coordinates benefits and referrals to other agencies Develop and evaluate service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided Help clients work with government agencies to apply for and receive benefits Transport clients to appointments such as medical, job-related or others, if appropriate Manage records and documentation of services provided and participate in team case conferences Act as a liaison with other staff with referrals and transitioning of clients Counsel and consult with individuals or families in a variety of settings including parents, parents, and teachers; addresses behavior arranges for services, and diagnoses problems Provide, find, or arrange for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, parenting classes or behavioral health treatment to prevent more serious problems from developing May have to staff shelters in the event of an emergency

Minimum Qualifications Experience:

(1) Bachelor of Social Work from an accredited school of social work and two years of social work experience; or a qualifying internship; or successfully completion of the NC Child Welfare Collaborative program; or (2) a bachelor’s degree in a related field with 15 hours of social work/counseling courses and three years of social work experience; or (3) Master’s degree from an accredited school of social work; or (4) a master’s degree in a related field with two years of social work experience.

Education:

Please see experience. Combination of relevant education and relevant experience accepted:

No Licenses and Certifications:

Requires a valid North Carolina or South Carolina Driver’s License Requires County Driving Privileges Preferred Qualifications Experience with Harm Reduction and Housing First models . Experience working with individuals/families experiencing homelessness . Experience working with individuals with co-occurring disorders . Experience working with individuals/families during in-home visits . Knowledge, Skills and Abilities Knowledge of General social work principles and available resources Social services procedures, practices and methods Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare Case management methods and techniques Services offered by the county and other local public and private community-based service agencies Skills Prioritizing work Managing and executing multiple tasks Maintaining various confidential records Evaluating records to ensure accreditation standards are met Using computers and related software applications Exercising judgment and discretion

Abilities Adaptability:

Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures

Building Customer Loyalty:

Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty

Building Partnerships:

Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals

Building Trust:

Interacting with others in a way that gives them confidence in one’s intentions and those of the organization

Care Management:

Having the knowledge and skills to secure relevant patient care data and identify key issues and relationships in the management of patient care; understanding the relationships among assessments, interventions, and patient responses; skilled in documentation of assessments and adjusting physical and cognitive prescriptions as needed

Communication:

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information received

Customer Focus:

Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs

Decision Making:

Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

Inspiring Others:

Using interpersonal styles and methods to inspire and guide individuals toward higher levels of performance

Managing Conflict:

Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Work Standards:

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed Computer Skills Proficient in applicable computer programs Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.