Social Worker Protective Services (Quality Assurance) Position Available In Onslow, North Carolina

Social Worker Protective Services (Quality Assurance) 3.2 3.2 out of 5 stars 612 College Street, Jacksonville, NC 28540 In order to be considered for this position, you must apply at https://www.governmentjobs.com/careers/onslowcountync Any applications submitted on Indeed will not be considered. Job Summary Performs difficult professional work to entail comprehension of complex federal and state policy as it relates to child welfare services, provides constructive feedback for program improvement, works well with staff at multiple levels, has the ability to manage projects simultaneously and meet deadlines, possesses excellent verbal and written communication skills, adapts to the needs of the department. Performs research and reviews, identifying trends, processes, and analyzing data in Child Welfare, within the programmatic areas of Child Protective Services Assessments, In-Home Services, and Permanency Planning in the Department of Social Services, and related work, as apparent or assigned. This position will assist in the orientation and training of social workers, including teaching/training of Child Welfare in North Carolina Preservice. Conduct on-the-job training for staff and arrange formal training when necessary or dictated by programmatic changes. Work is performed under the general direction of the Social Work Program Manager. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. Position Responsibilities Conduct quality assurance case record reviews within the child welfare continuum Provide feedback and analysis to identify both strengths and areas of improvement of programs/processes Identify data trends and provide analysis Assist with the development, implementation, and monitoring of the agency’s CQI plan. Assist with Child and Family Services Review and other federal, state, or agency child welfare reviews. Assist with the development and coordination of various surveys. Assist with back-up Child and Family Team Meeting facilitation. Review program objectives and service delivery needs with staff; formulate specific goals and objectives for assigned program areas; provide input to higher-level management on short-range planning needs for staff, unit, or tier. Assist with Child Protective Services staff retention and onboarding. Conduct on-the-job training for staff and arrange formal training when necessary or dictated by programmatic changes. Facilitate changes in work procedures to meet program demands and present recommendations related to issues with impact programmatic goals, objectives, and policies. Assist in the orientation and training of social workers, including teaching/training of Child Welfare in North Carolina Preservice Perform assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer. Perform related work as required or assigned. Qualifications Knowledge of methods and principles of casework, and training. Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems. Considerable knowledge of psychosocial, behavioral, and socioeconomic problems and associated treatment. General knowledge of medical terminology, disease processes and their treatment are required in certain programs or settings. Knowledge of governmental and private organizations and community resources. Considerable knowledge of the laws, regulations and policies which govern social work programs. Must have strong analytical and processing skills. Have solid organization and multi-tasking skills with the capacity to adapt readily to changes. Possess excellent communication and interpersonal skills demonstrating the ability to provide constructive feedback on program improvements and interact with a variety of people. Have advanced skills in working with computer programs, such as Word and Excel. Possess a sound understanding of HIPAA regulations, confidentiality, and compliance. Ability to express ideas clearly and concisely and to plan and execute work effectively. Ability to establish and maintain effective working relationships with administrative, superiors, members of caseload and their families, and with civics medical, social and religious organizations. Ability to train, or orient social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work.

Education, Experience, and Special Requirements:

Bachelor’s degree in in social work, or related field and moderate experience (1-3 years) in protective services social work, or equivalent combination of education and experience. Master’s degree preferred. Valid Driver License •Final Transcript Showing Date Degree Awarded Must Be Submitted by time of hire• Salary will be determined based on qualifications, internal equity, and market considerations.

Job Type:

Full-time Pay:

$32.06 – $41.67 per hour Expected hours: No less than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person