Access and Visitation Coordinator Position Available In Wake, North Carolina

Access and Visitation Coordinator State of North Carolina – 3.4 Raleigh, NC Job Details Full-time $37,942 – $50,000 a year 1 day ago Qualifications Microsoft Word Spanish Microsoft Excel Writing skills Public speaking Mid-level Interviewing 1 year Full Job Description

JOB SALARY GRADE

Flat Rated

• This position is time-limited, receipt supported, full-time
• Full benefits and parking stipend are available.
• Funding for this position will end on September 30, 2025. Funding has been requested for October 1, 2025 through September 30, 2026.
• The Access and Visitation (A&V) coordinator works directly with non-custodial parents to remove barriers that prevent them from visiting with their children.

Duties include but are not limited to the following: Assists non-custodial parents with locating and accessing community resources and services to help them increase the amount of time spent with their children. Provides parent education classes and resources to help divorcing or separating parents become aware of the needs of their children during and after the separation process.

Receives and responds to questions via phone and email from parents in counties that do not have a staff coordinator on siteProvides 1:1 counseling in person, via WebEx or phone to provide information about increasing parenting time.

Connects parent with available local resources.

Accepts and actively seeks referrals from child support enforcement court, family court judges, child support enforcement agents, attorneys, human service providers, and other sources. Performs individual case management, which includes reporting statistics monthly for all clients who receive services. Develop and maintain an active presence in the community to inform the public, social service agencies, and organizations about the services offered to parents by the Access and Visitation program. Identifies needed services that are not offered in the community and works with local agencies and organizations to seek funding and implement these additional services. This position provides remote coverage for regions without an A&V coordinator and provides in-person training to other A&V coordinators when necessary. The primary workstation for this position is in the Wake County Family Court Office and the Legal Support Center located in the Wake County Courthouse.

EXAMPLE OF DUTIES

Knowledge of:

NC court processes, particularly family and child support courts; available community resources, and child and family dynamics.

Skills in: interviewing to obtain information in person or by telephone; conducting individual and multi-part consultations; case management; building and maintaining community partnerships; public speaking; resource development; and MS Word, Excel, and Outlook.

Ability to: communicate effectively orally and in writing; giving presentations; establish a rapport with clients and colleagues; multi-task; problem solve; develop new products and groups to accomplish program goals; and work with various organizations and committees to accomplish program objectives.

SUPPLEMENTAL INFORMATION INSTRUCTIONS

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

• NOTE
• Many job postings require certain documents be attached to an application.

Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627. All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links: E-Verify ParticipationE-Verify Participation (Spanish)Right to WorkRight to Work (Spanish)Charmaine J. LeeksNC Administrative Office of the

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