Supervisory Social Worker (Primary Care and Outpatient Specialty Programs) Position Available In Wake, North Carolina

Supervisory Social Worker (Primary Care and Outpient Specialty Programs) Department of Veterans Affairs Veterans Health Administrion Veterans Health Administrion Summary This position is assigned to Social Work Service and the Garner Outpient Clinic, Durham VA Health Care System (DVAHCS). The Supervisory Social Worker is responsible for the professional and administrive management of social work programs within Outpient Primary Care Clinics, Pient Aligned Care Teams (PACT), as well as specialty care clinics and programs. Overview Accepting applicions Open & closing des 04/22/2025 to 05/06/2025 Salary $125,657 – $163,356 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Garner, NC 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBTA-12722504-25-ST

Control number 835595900 This job is open to Federal employees – Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria. Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Videos Duties VA Careers –

Social Work :

Duties include but are not limited to: The Supervisory Social Worker has responsibility and authority for the planning, coordinion, management, and oversight of all relevant elements th constitute Social Work Service programs in the assigned areas. The incumbent provides both clinical and administrive supervision necessary to accomplish the work of the unit. Supervisor employs a broad range of clinical, technical, and administrive skills, knowledge, and experience in performing the duties required of this role, while using independent judgment, critical thinking, and problem-solving skills to resolve issues. Incumbent collabores with others in negotiing, deciding upon, and/or coordining social work reled changes affecting other programs. The Supervisor advises Care Line Managers/Chiefs on issues and problems th involve the relionship of social work programs, services, and activities to the various units and areas of care where they are loced. Incumbent is responsible for assisting in the implemention of PACT models within assigned outpient and specialty care clinics, as well as compliance with associed standards and guidelines set forth in relevant VA policies and memorandums. Supervisor has responsibility for various accountability practices (e.g. ensuring social work recordings are current and compliant with VA, Joint Commission, and CARF standards; ensuring th approprie quality improvement practices are in place; providing pertinent da relive to programs in assigned areas of responsibility). Incumbent recruits, screens, and interviews applicants and makes recommendions regarding selection to SWS Chief. Incumbent supervises multidisciplinary staff th are integred within outpient Teams/Clinics notable for their fast-paced environments of care, serve Veterans having complex and often specialized needs, and responsible for caseloads th are consistently high in volume and/or turnover. Supervisor ensures th provisionally licensed social workers have access to clinical supervision for licensure and th new employees are partnered with a peer mentor. Provides oriention and training to new clinical staff regarding social work functions. Develops and monitors staff compliance with social work practice, standards and guidelines on documention, workload, da entry, ethical practice, and service delivery. The incumbent ensures th interventions, trement and services are approprie, effective, timely, of a high quality, efficient, equitable, and promote safety; provided in a comprehensive, integred, and highly coordined manner; evidence-based, informed by current research, and adapted to changing therapeutic models; consistent with the evolving health care needs of the Veteran populion. Manages the quality control and evaluion of the professional services provided. Supervisor conducts regular and ongoing intensive reviews and appraisals to ensure goals and objectives of the section are accomplished and th practice adheres to standards established by governing bodies. Supervisor performs personnel management functions relive to staff supervised and is knowledgeable about the administrive processes and documention required of each respective discipline and/or profession. Incumbent establishes guidelines and performance expections for staff which are clearly communiced through the formal employee performance management system. Observes workers’ performance; demonstres and conducts work performance critiques. Provides informal feedback and periodically evalues employee performance. Works to resolve both formal and informal complaints and grievances. Develops performance improvement plans and recommends personnel actions as necessary. Takes disciplinary action as approprie to the authority deleged in this area. Provides advice and counsel to staff on professional, clinical, and administrive mters. Reviews and approves or disapproves leave requests. Assures th staff are trained and fully comply with the provisions of the safety regulions.

Work Schedule :

08:00AM – 04:30PM Monday –

Friday Virtual:

This is not a virtual position. Functional Stement # : 000000

Relocion/Recruitment Incentives :

Not Authorized Permanent Change of Stion (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentively selected for VA employment in a testing designed position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested denied employment with VA. Selective Service Registrion is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probionary period. Subject to background/security investigion. Selected applicants required to complete an online onboarding process. Acceptable form(s) of identificion required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver’s licenses or ste-issued dentificion cards th are not REAL ID compliant cannot be utilized as an acceptable form of identificion for employment. Participion in the seasonal influenza vaccinion program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participion in the Coronavirus Disease 2019 (COVID-19) vaccinion program is a requirement for all Veterans Health Administrion Health Care Personnel (HCP) – See “Additional Informion” below for details. Qualificions Applicants pending the completion of educional or certificion/licensure requirements may be referred and tentively selected but may not be hired until all requirements are met.

Basic Requirements :

United Stes Citizenship:

Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Educion:

Have a master’s degree in social work from a school of social work fully accredited by the Council on Social Work Educion (CSWE). Gradues of schools of social work th are in candidacy stus do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master’s degree in social work. Verificion of the degree can be made by going to http://www.cswe.org/Accredition to verify th the social work degree meets the accredition standards for a masters of social work.

Licensure:

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a ste to independently practice social work the master’s degree level. Current ste requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Loss of Licensure or Certificion. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certificion to remain qualified for employment. Loss of licensure or certificion will result in removal from the GS-0185 social worker series and may result in terminion of employment. English Language Proficiency. Candides must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Grade Determinion Requirements GS-13: In addition to the basic requirements, this following are required for the GS-13 grade-level position:

Experience/Educion:

One year of experience equivalent to the GS-12 grade level. Experience must demonstre possession of advanced practice skills in a specialty area or in administrion demonstring progressively more professional competency and judgment. Candide may have certificion or other post-master’s degree training from a nionally recognized professional organizion or university th includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certificion:

Individuals assigned as a supervisory social workers must be licensed or certified the advanced practice level, and must be able to provide supervision for licensure.

Demonstred Knowledge Skills and Abilities:

Skill in coordining and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or nional directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluing assigned program area(s). Ability to collabore with internal and external partners to further program goals and enhance pient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluions; and selection of staff, training, and recommendion of awards, advancements, and when approprie, disciplinary action. Ability to oversee the fiscal mters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the alloced budget. Knowledge of organizional structure and impact on program operions.

Preferred Experience:

Extensive knowledge of PACT model of care. Experience planning, initiing, administering, and evaluing programs th provide services to Veterans with complex medical and psychiric problems, the Veterans family, and/or the Veterans caregiver. Experience in administrive, program coordinion, and management; coordining and overseeing multidisciplinary staff and trement services.

Reference:

For more informion on this qualificion standard, please . The full performance level of this vacancy is 13. The actual grade which an applicant may be selected for this vacancy is a 13.

Physical Requirements:

There are no physical requirements.

Educion Note:

Only educion or degrees recognized by the U.S. Department of Educion from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your educion here: . If you are using foreign educion to meet qualificion requirements, you must send a Certifice of Foreign Equivalency with your transcript in order to receive credit for th educion. For further informion, : . Additional informion Receiving Service Credit or Earning Annual (Vacion)

Leave:

Federal Employees earn annual leave a re (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the re which they earn annual leave. Such credit must be requested and approved prior to the appointment de and is not guaranteed. During the applicion process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your applicion for this announcement, nor does it guarantee further considerion for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive stus. VA encourages persons with disabilities to apply. The health-reled positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccined against

COVID-19

subject to such accommodions as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locions. If selected, you required to be fully vaccined against COVID-19 and submit documention of proof of vaccinion before your start de. The agency will provide additional informion regarding wh informion or documention needed and how you can request a legally required accommodion from this requirement using the reasonable accommodion process. If you are unable to apply online or need an alterne method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant’s criminal history prior to accepting a tentive job offer. For more informion about the Act and the complaint process, . Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How You Will Be Evalued You evalued for this job based on how well you meet the qualificions above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your applicion, resume, C.V., and/or supporting documention verified. Please follow all instructions carefully. Errors or omissions may affect considerion for employment. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify informion provided by a candide (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candide’s abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those th have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members :

Please the site for career-search tools for Veterans seeking employment VA, career development services for our existing Veterans, and coaching and reintegrion support for military service members. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies. To apply for this position, you must provide a complete Applicion Package which includes: License Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certificion Resume Separion Notice (RIF) SF-15 SF-50/

Notificion of Personnel Action Transcript Veterans’ Preference:

When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows des and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documention reled to your active duty service which reflects the des of service, character of service (honorable, general, etc.), and des of impending separion. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Applicion for 10 Point Veteran Preference” with required proof as sted on the form. Documention is required to award preference. For more informion on Veterans’ Preference, please . Veterans’ preference does not apply for internal or other current permanent Federal agency employees. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/06/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Shavonne Taylor Address Durham VA Medical Center 508 Fulton Street Durham, NC 27705 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Required Documents To apply for this position, you must provide a complete Applicion Package which includes: License Resume SF-50/ Notificion of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualificions for this position. Please ensure you have included all documents required for your applicion, such as a copy of your transcript (if using educion to qualify), SF-50’s (current/former Federal employees), etc. Cover Letter DD-214/ Stement of Service Disability Letter (VA) License Other (1) PCS Orders Performance Appraisal Professional Certificion Resume Separion Notice (RIF) SF-15 SF-50/

Notificion of Personnel Action Transcript Veterans’ Preference:

When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows des and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documention reled to your active duty service which reflects the des of service, character of service (honorable, general, etc.), and des of impending separion. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 “Applicion for 10 Point Veteran Preference” with required proof as sted on the form. Documention is required to award preference. For more informion on Veterans’ Preference, please . Veterans’ preference does not apply for internal or other current permanent Federal agency employees. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (ET) on 05/06/2025 to receive considerion. To preview the questionnaire click . To begin, click Apply Online to cree a USAJOBS account or log in to your existing account. Follow the prompts to select your

USA JOBS

resume and/or other supporting documents and complete the occupional questionnaire. Click Submit My Answers to submit your applicion package.

NOTE:

It is your responsibility to ensure your responses and approprie documention is submitted prior to the closing de. Agency contact informion Shavonne Taylor Address Durham VA Medical Center 508 Fulton Street Durham, NC 27705 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. After we receive applicion packages (including all required documents) and the vacancy announcement closes, we will review applicions to ensure qualificion and eligibility requirements are met. After the review is complete, a referral certifice(s) is issued and applicants notified of their stus by email. Referred applicants notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notificion once a selection decision has been made. You may check the stus of your applicion any time by logging into your USA Jobs account and clicking on Applicions. Informion regarding your applicion stus can be found in the .

NOTE:

Participion in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement th all HCP to receive annual seasonal influenza vaccinion or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccinion has been granted. HCP in violion of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locions or who come into contact with VA pients or other HCP as part of their duties. VHA locions include, but are not limited to, VA hospitals and associed clinics, community living centers (CLCs), community-based outpient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrive, remote and onsite, paid and without compension, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with pients outside VA medical facilities. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Overview Accepting applicions Open & closing des 04/22/2025 to 05/06/2025 Salary $125,657 – $163,356 per year Pay scale & grade GS 13 Locion 1 vacancy in the following locion: Garner, NC 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) Supervisory stus Yes Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

CBTA-12722504-25-ST

Control number 835595900 ., .