Intake Unit Manager Position Available In Chester, Pennsylvania

Intake Unit Manager 2.9 2.9 out of 5 stars Westtown, PA Summary The Intake Unit County Casework Manager II is responsible for administering the Intake Unit. This unit is responsible for responding to allegations of Abuse and Dependency as defined by the Child Protective Services Law and the Juvenile Act. A person in this position is expected to demonstrate the System of Care Practice Model which maximizes all resources around an individual or family. This system of care includes child and adult serving agencies and community partners that join with an individual or family to meet their goals. Essential Duties Ensure the overall provision of and compliance with both the Child Protective Services Law and the Juvenile Act. Manage and coordinate activities of social service agency staff. Provide direct supervisory and administrative responsibility for casework managers. Ensure that each intervention with families meets all applicable child welfare laws and regulations. Administer all personnel actions within the unit (conduct interviews, performance reviews, disciplinary actions, etc.). Train and motivate employees. Participate in administrative review meetings, summary planning disciplinary reviews, and critical or corrective personnel actions. Assist with the development and implementation of new policies and procedures. Prepare and administer the county budget for the unit. Complete required state, county and departmental reports. Ensure compliance with all county and departmental policies and procedures. Participate in local, state and regional meetings related to child welfare. Chair and or participate on committees Maintain a professional public image in accordance with county and departmental policy. Perform other duties, tasks and special projects, as required.

Qualifications/Preferred Skills, Knowledge & Experience Minimum Requirements:

Four years of experience in public or private social work which included two years in a public welfare program including two years in a supervisory capacity; and a Bachelor’s degree from an accredited college or university which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences; or An equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences. Social Work is defined as providing services to families to help them attain a more satisfactory social, economic, mental or physical adjustment to their environment. Interviewing clients to obtain social histories, providing comprehensive information about agency programs/ services, determine eligibility for services, provide information and referral, navigate systems and negotiate/ advocate for services and formulate/implement plans for change. Must have a valid driver’s license and use of a private vehicle.

Clarification of Requirements:

The equivalency statement under “Minimum Requirements” means that related advanced education may be substituted for a segment of the experience requirement and related experience may be substituted for required education, except for the 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences. It does not mean that unrelated experience or education will be accepted. If you do not have a Bachelor’s degree with a major in sociology, social work, social welfare, psychology, gerontology, criminal justice or other related social sciences, you must submit a list of completed courses in these areas or a college transcript.

Preferred Skills, Knowledge & Experience:

Master’s degree from an accredited college or university in Social Work, Social Science or equivalent. Minimum of five years of experience in Public Child Welfare or related field. At least three years of supervisory experience in a public / private child welfare setting. At least one year of management experience. Department of Public Welfare Supervisory Certification Excellent organizational and time management skills. Ability to maintain confidential information and handle confidential matters. Treats others with respect and consideration regardless of their status or position. Strong knowledge of County of Chester policies and procedures. Easily adapts to changes in the work environment. General understanding of Human Resources guidelines. Ability to establish priorities and carry tasks to completion. Excellent listening skills. Additional Information This job requires the following documents to be obtained, reviewed as acceptable by the supervisor and re-obtained every five years: PA Child Abuse, PA Criminal History and FBI Criminal History.

Computer Skills:

To perform this job successfully, an individual should have: Basic knowledge of Microsoft Windows Knowledge of Word Basic knowledge of OutLook (Email and Calendar)

Knowledge of Client Tracking System Physical Demands:

While performing the duties of this position, the employee is frequently required to sit, talk and hear. Occasionally, employee will be required to walk, stand, climb stairs, carry items and drive a vehicle. On rare occasions, employee will need to reach or work with arms above shoulder height; bend, twist or rotate at the waist while working; kneel, stoop, crouch and squat; or push or lift items. There are no special vision requirements listed for this position.

Work Environment:

The noise level in the work environment is usually quiet to moderate. Will spend approximately 90% of the time inside. Will spend approximately 10% of the time attending community meetings.

Other:

Confidentiality is crucial to this position. This position requires professionalism. Ability to work extended hours, as necessary