Autism Resource Navigator Position Available In Hamilton, Tennessee

Autism Resource Navigator Chattanooga Autism Center – 5.0 Chattanooga, TN Job Details Part-time $15 – $18 an hour 2 days ago Benefits Paid holidays Paid time off Flexible schedule Qualifications Spanish Written communication Google Suite Phone communication Social work Working with people with autism High school diploma or GED Wix Bachelor’s degree Case management Attention to detail MailChimp Face-to-face client meetings Adaptability Customer support Communication skills Entry level Behavioral health Full Job Description Job Summary The Chattanooga Autism Center is seeking a part-time Resource Navigator to join our team. In this role, you will be responsible for helping people find local autism resources by answering phone calls and emails, updating and maintaining our resource webpage, overseeing our bi-weekly email newsletter, and representing the CAC by exhibiting at community events. We’re looking for a resource navigator who is passionate about the neurodivergent community, attentive to detail, able to evolve as resources evolve, and who can communicate clearly and compassionately via phone, email, and in person. This role will primarily work onsite at our McCallie office and reports to the Executive Director. Some hours could migrate to remote work depending on level of mastery. Duties and Responsibilities Become an expert in the Chattanooga Autism Center’s program offerings, as well as other autism-related community resources and use this knowledge to help individuals and families navigate services (ongoing training/supervision will be provided). Respond to calls and emails from people in the community who are seeking help finding autism resources (10-20 cases per week on average). Use active listening and communication skills to empathize with callers, identify needs, and help direct them to appropriate resources and services. Log all cases promptly and accurately in the CAC’s call log software. Manage Regional Resources webpage on the CAC website using Wix. Oversee CAC’s bi-weekly resource newsletter using MailChimp. Help train and supervise interns who will also respond to calls/emails. Occasionally exhibit at community events to share about resources and services. Required Experience/Skills Interest in working with the autistic/neurodivergent population Ability to navigate complex conversations with clarity, accuracy, and empathy via phone, email and in person Ability to enter data and write/edit content for website and emails without need for supervision and proofreading (attention to detail) Ability to identify changing resource details and evolve responses to clients (continuous learning and adapting). Nice-to-Haves Experience in a social services, case management, or customer support role Familiarity with Google Suite, Wix, and/or MailChimp Personal connection with autism or neurodiversity Personal experience navigating resources. Spanish-speaking preferred ($1/hr. raise) Education H.S. diploma or equivalent required Higher education in related field preferred (social work, psychology, public health, communications, etc.) Pay & Benefits Summary Up to 10 days of paid time off & 7 paid holidays per year (dependent on weekly hours) Flexibility to complete some hours remotely Free telehealth mental health counseling and coaching Emphasis on trauma-informed and neuro-affirming practices

About Chattanooga Autism Center :

The Chattanooga Autism Center (CAC) is a local nonprofit organization that serves autistic individuals of all ages. Our mission is to promote inclusion and acceptance of autistic individuals and provide services, resources, and education to the community. We aspire to create a world where all autistic people are accepted, included, respected, have equitable access to opportunities, and a true sense of belonging. : Programs and services of the CAC include outpatient mental health counseling, ABA therapy, diagnostic evaluations, occupational therapy, music therapy and lessons, support groups, conferences, customized autism training, a community resource hub, and more. : The CAC started in 2009, when a group of parents developed a workshop series, autism conference, and network of support. In 2012, we received our 501(c)(3) status and opened an outpatient clinic. The CAC has grown from a small group of parents, self-advocates, and volunteers into a multifaceted organization with an increasing presence in the community. The clinic has served hundreds of clients, and the entire organization serves over 6000 people annually.

Job Type:

Part-time Pay:

$15.00 – $18.00 per hour Expected hours: 16 – 24 per week

Benefits:

Flexible schedule Paid time off

Schedule:

Day shift No weekends

Education:

High school or equivalent (Required) Ability to

Commute:

Chattanooga, TN 37404 (Required)

Work Location:

In person