Qualified Professional – Mental Health Agency Intensive In-Home Services – Burlington,NC Position Available In Alamance, North Carolina

Qualified Professional

• Mental Health Agency Intensive In-Home Services
• Burlington,NC Quality Care Solutions, Inc Burlington, NC 27215
• Hybrid work

Intensive In-Home Qualified Professional Job Description Position:

Qualified Professional Burlington and surrounding areas, Alamance Co and Guilford Co Applicants welcome!

Summary:

Intensive In-Home (IIH) service is a team approach to address the identified needs of children and adolescents who, due to serious and chronic symptoms of an emotional, behavioral, or substance use disorder, are unable to remain stable in the community without intensive interventions. This service may only be provided to individuals through the age of 20. This medically necessary service directly addresses the individual’s mental health or substance use disorder diagnostic and clinical needs. The needs are evidenced by the presence of a diagnosable mental, behavioral, or emotional disturbance (as defined by DSM-5, or any subsequent editions of this reference material), with documentation of symptoms and effects reflected in the Comprehensive Clinical Assessment and Person-Centered Plan (PCP). This team provides a variety of clinical rehabilitative interventions available 24 hours per day, 7 days per week, 365 days per year.

The service is intended to:

(1) reduce presenting psychiatric or substance use disorder symptoms, (2) provide first responder intervention to diffuse current crisis, (3) ensure linkage to community services and resources, and (4) prevent out of home placement for the individual.

Qualifications:

Qualified Professional:

a graduate of a college or university with a master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated

MH/DD/SAS

experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or a graduate of a college or university with a bachelor’s degree in a human service field and has two years of full-time, post-bachelor’s degree accumulated

MH/DD/SAS

experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling; or a graduate of a college or university with a bachelor’s degree in a field other than human services and has four years of full-time, post-bachelor’s degree accumulated

MH/DD/SAS

experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling. Job Roles, Duties and Responsibilities

• Ensures IIH is delivered in accordance with NC DMA Clinical Coverage Policy #8A.
• Provides psychoeducation as indicated in the Person-Centered Plan.
• Consults with identified medical (such as primary care and psychiatric) and non-medical providers (for example, the county department of social services (DSS), school, the Department of Juvenile Justice, and Delinquency Prevention (DJJDP), engages community and natural supports, and includes their input in the person-centered planning process.
• Participates in the person-centered planning process.
• Assists with implementing a home-based behavioral support plan with the youth and his or her caregivers as indicated in the Person-Centered Plan.
• Assists the team leader in monitoring and evaluating the effectiveness of interventions, as evidenced by symptom reduction and progress toward goals identified in the Person-Centered Plan.
• Participates in ongoing fidelity monitoring through a combination of internal and external monitoring of EBP fidelity.
• Conducts and submits

NC TOPPS

interviews in accordance with current

NC-TOPPS

Implementation Guidelines.

• Adheres to System of Care values and principles in providing a person-centered, strength-based, and recovery-focused environment.
• Assists with crisis interventions.
• Assists the team leader in consulting with identified providers, engaging community and natural supports, and including their input in the person-centered planning process.
• Coordinates and oversees the initial and ongoing assessment activities.
• Convenes the Child and Family Team for person-centered planning.
• Provides intensive case management which includes the following: 1. Assessment; 2. Planning; 3. Linkage and referral to paid and natural supports; and 4. Monitoring and follow-up
• Completes the initial development and ongoing revision of the PCP and ensures its implementation.
• Ensures linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations.
• Provides and coordinates behavioral health services and other interventions for the youth or other family members with other licensed professionals and Child and Family Team members.
• Monitors and documents the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the PCP.
• Generates appropriate documentation of services provided and submits them in a timely manner in the Checkpoint Integrity Support Electronic Health Record (EHR) system, as stipulated in the organization’s policy. Utilizes the chosen Evidence Based Practice model (Ecosystemic Structural Family Therapy (ESFT)) to all IIH clients.
• Attends required meetings (i.e., monthly supervisions, staff meetings, weekly IIH Team monthly ESFT case concepts, semi-annual ESFT boosters).
• Attends required and recommended training(s) to keep abreast of agency, MCO and Division’s regulations, guidelines, and procedures.
• Ensures incident reports are accurately documented and reported in IRIS within required timelines.
• Participates in client chart audits and other QA/QI projects.
• Performs other duties, tasks and assignments delegated by supervisor.

Core Competencies:

Technical Knowledge

• Understands and can articulate technical concepts and information that relate to the disorder(s) treated and the therapies used to provide treatment. Recognize signs and symptoms of mental health needs and co-occurring disorders related to the population served. Cultural Awareness
• Understands and can articulate the psychological, sociological, and political aspects of providing

MH/DD/SAS

services to diverse populations; ability to communicate and provide competent and appropriate services to diverse populations; utilizes appropriate methods for interacting sensitively, effectively, and professionally with persons from diverse cultural backgrounds. Analytical Skill

• to visualize, articulate and solve complex problems and concepts, and make decisions that make sense based on available information. Decision Making
• Ability to synthesize individual’s information from involved agencies or sources, and to formulate and implement an appropriate clinical course of action in collaboration with these agencies and sources; ability to recognize person’s needs and to refer individual to appropriate professionals and resources; makes appropriate decisions and/or referral in a timely manner. Interpersonal Skills
• the ability to establish rapport, openness, and trust; ability to interact effectively with individuals, families, and involved agencies to promote active treatment and prevention. Communication Skills
• ability to effectively formulate and clearly articulate ideas in both verbal and written form. The ability to effectively interpret and convey verbal and non-verbal information through appropriate means for the population served. Clinical Skills
• ability to successfully assess, evaluate and provide individuals with the treatment and therapies appropriate to the person’s identified needs and conditions.

Provide assessment, advice, information, and treatment on behalf of the population served. Different models will dictate where or to whom the service is provided. Other Position Characteristics Accuracy of work by the individual in this position will have a tremendous impact on treatment outcomes for clients and parents/families. Efficient allocation of fiscal resources is mandatory in supporting and realizing the primary goals and objectives of children/adolescent services. This accuracy requires visual/perceptual, verbal, and written communication skills. Consequences of error can range from inconsequential to severe. Knowledge of organization’s guidelines, policies, and professional standards for treatment, Managed Care Organizations (MCOs) and NC DHHS regulations is required. Regular contact with organization’s staff members; contact with parents/guardians, community agencies, school juvenile justice and MCOs. There is minimum physical effort to fulfill the requirements of this position. Basic office equipment, including personal computer and materials used in the community based therapeutic practices. Visual observations of supervisory staff’s interactions with clients and their natural supports are essential for ongoing evaluation purposes. Visual observation is also essential to the client’s treatment and proper allocation of resources. Intense mental concentration is necessary for the following: managing a client through crisis, managing staff retention and training, overall supervision of staff, fulfilling medical record requirements and other essential documentation, and evaluating potential emergency placements, etc. All possible safety measures will be met to protect clients and other staff if the need should arise. Experience Qualified Professional (QP) who has the knowledge, skills and abilities required by the population and age to be served. Individual shall have a minimum of one (1) year of documented experience with the child/adolescent MH/SA population. Specific Skills Required

• Skills and competence to establish supportive, trusting relationships with persons being served in the program and respect for client rights and personal preferences in treatment are essential.
• Excellent communication skills, both oral and written. Bilingual (Spanish and English Languages)
• Ability to establish and maintain professional relationships with staff, community agencies and clients.
• Efficient time management skills. Training Requirements
• General organizational new hire orientation
• Client rights
• Confidentiality / HIPAA
• Infectious diseases and Bloodborne Pathogens
• Basic First Aid and CPR
• Alternatives to Restrictive Interventions Plus (NCI+ Part A) Trainings within first 30 days of Employment 1. 3 hours
• Intensive In-Home service definition required components 2. 3 hours
• Crisis Response 3. 3 hours
• PCP Instructional Elements (Team Leader and QP responsible for PCP development) Trainings within first 90 days of Employment 1.

12 hours of Person-Centered Thinking 2. 13 hours of Introductory Motivational Interviewing (MI) (mandatory 2-day training) 3. 11 hours of Introduction to System of Care (SOC) 4. 24 hours (a minimum of 3 days) in one of the designated therapies, practices, or models to the population(s) to be served by each IIH Team (shall be selected by Quality Care Solutions, Inc. 5. 10 hours of follow-up training and ongoing continuing education for fidelity to the chosen modality (this shall be completed annually).

• Other designated training(s) required and recommended by the organization to enhance job knowledge and performance.
• Other designated training(s) required and recommended by the regulatory entities.

Job Type:

Part-time Pay:

$24.00

• $28.

00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Vision insurance

Schedule:

4 hour shift Monday to Friday On call Ability to

Commute:

Burlington, NC 27215 (Preferred)

Work Location:

Hybrid remote in Burlington, NC 27215