Alternate Response Team Crisis Counselor Position Available In Guilford, North Carolina

Alternate Response Team Crisis Counselor City of High Point – 4.0 High Point, NC Job Details Full-time $52,825.76 – $71,697.60 a year 1 day ago Benefits 457(b) Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications 5 years Safety plans Mid-level Full Job Description

JOB WHO WE

AREAt the High Point Police Department, our mission is twofold: safeguarding our city and strengthening our community ties. With a dedicated team of over 300 officers and professional staff, we are passionate about serving and protecting those who call High Point home.

As a proactive, data-driven agency, we take pride in being nationally recognized for excellence. Our department offers some of the finest in-house training in the country, along with numerous opportunities for growth, development, and career advancement.

A rewarding career awaits you here. Join our team and play a vital role in keeping High Point a safe and thriving place to live, work, and visit.

WHAT WE OFFERThe High Point Police Department offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed monthly pension upon retirement, vested after 5 years of service Competitive medical, dental, and vision plans effective day one 401K and 457B Retirement Plans PTO earned within first year12 Paid Holidays per yearTuition Reimbursement PlanThe High Point Police Department is seeking an experienced crisis counselor needed to provide evidenced based behavioral health and substance use interventions to individuals identified by City of High Point first responders and other city employees. Responsibilities will include responding to emergency and non-emergency calls with police officers to engage clients that are experiencing mental/behavioral health crisis, meeting clients in the community, assessing clients for safety, determining appropriate level of care, and providing clinical or non-clinical treatment. The Crisis Counselor will be providing services in real time with the support of the High Point Police Department. Works closely with multiple departments and community members on special projects, programs, and referrals. Work also involves a follow-up component to connect identified individuals with available community resources. Work is performed under the regular supervision of the Community Division Commander.

EXAMPLE OF DUTIES

Essential TasksEssential Tasks:

• Respond to referral requests from the police department or other designated partners.
• Respond within 30 minutes to calls for service where an alternate response team is requested. Depending on the call type and safety assessment, response may be independent or co-response with a police officer.
• Determine the type of response needed including field-based crisis intervention, phone counseling, information, follow-up, and/or referral.
• Engage with clients to develop rapport and gain cooperation for the completion of assessments.
• Conduct clinical assessments to determine the appropriate safety plan and level of service referral interventions needed by collecting information from clients, providers, supports, and advocates.
• Provide evidence based therapeutic interventions as indicated on the assessment (clinical or non-clinical).
• Conduct limited case management services for high service utilizers as directed by the Lead Clinician.
• Establish and maintain healthy work relationships with community partners and resources.
• Participate in an after-hours on-call schedule.
• Provide accurate documentation within allocated time frames.
• Operate standard office equipment including calculator, copier, personal computer,printer, and related software.
• Enter and edit data in databases, spreadsheets or word processing software as needed.
• Utilizes specialized software to ensure HIPAA compliance and maintain case management notes.
• Work outside the office and within the community as needed.
• Other duties as apparent or assigned.