Crisis Worker, Emergency Services Position Available In Lower Connecticut River Valley Planning Region, Connecticut

Job Description:

$6,000 SIGN

ON BONUS!

We are a small community hospital whereyour voice is heard! We believe in sharing ideas and working withstaff to create innovative ideas to improve employee engagement andpatient care.

What we offer:

Generous Vacation that is front loadedbased on budgeted hours. Ex. 40 hours/ week = 26 days a year! SickTime on an accrual basis 401(k)/Medical/Dental/VisionInsurance/Employee Assistance Program/Voluntary Benefit OptionsTuition Reimbursement•eligible after 3 months of employment!

FreeParking at all work sites:

MMH•Employee Parking garage and parkinglot, RGH•Parking lot Perk Spots (Discounts at local retailers,restaurants, travel, and childcare centers) Career Growth withinthe organization via career ladders, committee involvement, andmore.

POSITION SUMMARY

This position provides direct and indirectclinical services to all patients requiring behavioral healthintervention presenting in the Manchester and Rockville GeneralHospital Emergency Departments. Responsible for providingage-appropriate assessment and treatment to a diverse populationwith multiple needs. Core skills include crisis triage andassessment, individual and family intervention, case management,community collaboration, patient/family education, insuranceverification and collaboration and treatment planning and placementto appropriate level of care. As skill sets permit, may provideflexible coverage to another service within Behavioral Health on ashort-term basis.

EDUCATION/CERTIFICATION

Masters Degree andlicensure in a Behavioral Health field is required as LicensedClinical Social Worker (LCSW), Licensed APRN or PhD or equivalent.

Must receive certification in CPI de-escalation techniques within 6months of hire into the role and maintain active certification. CPItraining is provided by

ECHN. COMPETENCIES

This position requiresstrong clinical skills including a demonstrated strong teamorientation. Strong written as well as verbal communication usingthe English language is absolutely essential. Computer competencywith basic knowledge of Microsoft Word and Microsoft Outlook isessential. Strong knowledge of psychiatric and risk assessment isessential. Knowledge of abuse and neglect reporting mandates, dutyto warn mandates, knowledge of community-based resources andexperience with Managed Care Organizations are all desirable.

Flexibility in approach so that service specific as well as overallsystem needs can be met is critical. Must be able to functioneffectively and independently in a work environment wheremultitasking is necessary. Level of care age specific competenciesis required. Must be capable of taking swift and efficient action,including patient restraint when responding to patient emergencycodes.

ESSENTIAL

DUTIES and

RESPONSIBILITIES

Disclaimer:

Jobdescriptions are not intended, nor should they be construed to be,exhaustive lists of all responsibilities, skills, efforts orworking conditions associated with the job. They are intended to beaccurate reflections of the principal duties and responsibilitiesof this position. These responsibilities and competencies listedbelow may change from time to time. Job-Specific CompetencyActively participates in individual clinical supervision asevidenced by presenting cases for discussion, identifying clinicalskills areas needing improvement, and openly accepting feedbackfrom supervisor and peers. Is aware of the impact of his/herbehavior on peers and patients behaviors as evidenced by theirability self-assess in individual and/or group supervision. Appliesa variety of interventions and resources to effectively treat apopulation diverse in age and diagnosis as evidenced by chartreviews. Demonstrates knowledge and respect for culturaldifferences in respect to the treatment approach as evidencedthrough documentation and case reviews. Exhibits up to dateknowledge of community resources and has ability to accessresources as appropriate to meet patient needs, as evidenced bycase reviews and chart reviews. Conveys warmth, genuinenessandempathy. Respects the patient as a whole person with strengths andneeds as evidenced through direct observation and patient feedback.

Interviews patients in a timely manner while reviewing allpertinent clinical information, contacting appropriate clinicalproviders and may include family during interview based on theclinical judgment of the clinician as evidenced by case and chartreviews. Functions as a behavioral health resource to emergencydepartment staff, patients, families and community resources asevidenced by direct observation. Demonstrates flexibility andwillingness to meeting the departments needs for scheduling andcoverage for the two Emergency Departments as evidenced by directobservation. Exhibits the ability to multi-task while continuing tomove patients through the system effectively and appropriatelymeeting their clinical needs as evidenced through directobservation. Is conscientious, productive and fulfillsresponsibilities without reminders as evidenced by directobservation, and chart audit. Exercises good judgment in seekinghelpand /or while acting independently as evidenced by directobservation and individual and group supervision. Contacts ManagedCare Organizations negotiating authorization for appropriate levelof care and documents efforts as evidenced by chart reviews.

Completes all requested/required forms, letters and documentationrequirements with accuracy and thoroughness in a timely manner andin accordance with JCAHO, Managed Care and other standards withwhich the Program must comply as evidenced by chart audit.

Effectively uses psychological and physical management techniquesto manage violent or potentially violent situations consistent withPhysical Management Training (PMT), as evidenced by peer andsupervisor observation. Participates in Early Response codes andDr. Strong codes.