Behavioral Health Case Manager Position Available In Polk, Florida

Behavioral Health Case Manager Lakeland Volunteers In Medicine – 4.9 Lakeland, FL Job Details Full-time $45,000 – $50,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Bilingual Spanish Bachelor’s degree Case management Social Work 1 year Entry level

Full Job Description Work Location :

600 West Peachtree Street, Lakeland, FL 33815

Department :

Operations Reports To :

Director of Patient Services Exempt Status :

No Experience Level:

Entry Level Role Position Status :

Full-Time The LVIM Culture of Caring May we have eyes to see those rendered invisible and excluded Open arms and hearts to reach out and include them Healing hands to touch their lives with love And in the process, heal ourselves. LVIM Mission Statement LVIM empowers the medically underserved of Polk County to live healthier lives by providing access to free, high-quality, comprehensive healthcare through a community of caring volunteers. LVIM Team Norms At LVIM, the Culture of Caring is the foundation of all we do. As such, successful LVIM team members commit to the following team norms: Build and nurture strong professional relationships with colleagues Commit to understanding how our roles and actions impact the team and organization Assume positive intent of others Respect and honor the expertise of others on the team Celebrate achievements; offer suggestions for improvements Lead with a growth mindset, an eagerness to pivot, and a willingness to test the status quo Adapt quickly when circumstances change Resolve conflicts through collaboration, with LVIM’s shared goals in mind Ask for help when you need it; give help when you can Approach and interact with all volunteers, patients, and colleagues with a helpful, compassionate spirit as well as dignity and respect

Position Purpose :

To be a key team member as LVIM implements the collaborative care model of healthcare delivery, incorporating mental, behavioral, and social health into primary healthcare.

Position Summary :

The LVIM Behavioral Health Case Manager will work in conjunction with the Director of Patient Services, mental health, and primary care providers to implement a collaborative care model of healthcare delivery. Primary duties will be to assess patient needs, participate in the creation of patient treatment plans, provide patient follow-up to ensure the patient is successful, adjust the treatment plan if current methods are unsuccessful, track and document patient progress toward treatment plan goals, and be generally aware of the operations of other clinic departments. Principal Duties and Responsibilities Assess patient needs by conducting appropriate mental health assessments based on the patient’s personal health questionnaire and primary health care provider referral. Conduct, document, and track mental health assessments in EHR, including GAD-7, PHQ-9, FARS, and others. Monitor Phreesia questionnaires and follow up with patients to ensure patient needs are being met. Collect patient progress information from providers as is relevant and track patient progress toward treatment plan goals in EHR. Participate in Collaborative Care Team meetings to discuss patient progress and adjust goals as needed. Maintain the schedules of mental health providers and be willing to adjust to the needs of the patient and the provider. Communicate with the patient consistently to ensure progress is being made, to troubleshoot challenges, and to refer to additional resources as necessary. Work with employees/volunteers in other departments, including referrals, the Patient Assistance Program, the clinic, and the front desk, to ensure patient interaction and well-being. Maintain relationships and network with Tri-County, Peace River, and Empower Enter all behavioral health data into the FamCare reporting system. Compile data outcomes in regular intervals for grant reporting. Qualifications Requires a bachelor’s degree, preferably in Social Work, Psychology, Human Services, or a related field 1-2 years of experience in case management and/or a healthcare setting will be a plus Excellent listener Top candidates will be sensitive, respectful, and personable when working with others, including patients, volunteers, and medical providers Bilingual is a plus, but not required Work Requirements The position requires some lifting and filing of documents. Some local travel may occasionally be required, which will be reimbursed as applicable. Sensitive records will routinely be handled and/or observed in this position, records that fall under regulated security and confidentiality laws and regulations. Occasional after-hours events may require attendance.

Reporting Relationships :

Director of Patient Services Common Expectations of LVIM Team Members Responds to correspondence and requests for collaboration in a timely manner; Performs quality work within deadlines with or without direct supervision; Participates in training, leading, and supervising volunteers in your department; Presents the needs for new volunteer positions to the Director of Volunteer Services. Discusses volunteer HR concerns or need for a new volunteer position with the Director of Volunteer Services; Participation in LVIM’s annual fundraising and volunteer events.

DISCLAIMER

: The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements which may be inherent in the position. They may be subject to change at any time due to reasonable accommodation or other reasons.

Job Type:

Full-time Pay:

$45,000.00 – $50,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Education:

Bachelor’s (Required)

Experience:

Case management: 1 year (Required)

Language:

Spanish (Preferred)

Work Location:

In person