Behavioral Health Case Manager Position Available In Durham, North Carolina

Job Description:

At Duke Health, we’re driven by a commitment to compassionatecare that changes the lives of patients, their loved ones, and thegreater community. No matter where your talents lie, join us anddiscover how we can advance health together.

• About Duke RegionalHospital
• Pursue your passion for caring with Duke RegionalHospital in Durham, North Carolina, which ranks as the number fourhospital in the Raleigh-Durham, North Carolina area, accordingtoU.

S. News and World Report for 2023-2024. Duke Regional Hospital isthe second largest of Duke Health’s three hospitals and offers acomprehensive range of medical, surgical, and diagnostic services,including orthopedics, weight-loss surgery, women’s services, andheart and vascular services.

Location:

• Duke Regional BehavioralHealth Center, Durham, North Carolina
• -General Summary
• Manage adesignated caseload to coordinate and complete timely assessment,planning, implementation and evaluation of discharge plans and caretransitions across the continuum of care. Ensure optimumutilization of the patient’s and the Health System’s resources andperform these duties within the requirements of CMS and otherexternal review agencies.
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Work Hours:

• Monday-Friday someweekends and holidays included
• Work Performed
• Monitor daily census and assignment to assure all patients areassessed for case management needs including carecoordination/transition and discharge planning, consultations,advocacy, education.

Maintain effective communication with health care team membersrelated to assessment findings, discharge planning needs andprovider orders needed to arrange Homecare, Durable MedicalEquipment, Transportation, Skilled Nursing or Acute Rehab Facilityplacement, Substance Abuse Treatment and outpatient follow-up. Maintain working knowledge of specific benefits andreimbursement guidelines, the discharge planning process andapplicable federal, state and local regulations. Provide educationand guidance on these topics to providers, patients and families asneeded. Work with Utilization Management partners to provideinformation and feedback that will enhance negotiations and denialprevention with payers. Maintain timely documentation of assessment findings, dischargearrangements and actions taken according to departmentalguidelines; prepare reports and maintain records as requestedand/or required. Monitor daily census and assignment to assure allpatients are assessed for case management needs including carecoordination/transition and discharge planning, consultations,advocacy, education. Maintain effective communication with health care team membersrelated to assessment findings, discharge planning needs andprovider orders needed to arrange Homecare, Durable MedicalEquipment, Transportation, Skilled Nursing or Acute Rehab Facilityplacement, Substance Abuse Treatment and outpatient follow-up. Maintain working knowledge of specific benefits andreimbursement guidelines, the discharge planning process andapplicable federal, state and local regulations. Provide educationand guidance on these topics to providers, patients and families asneeded. Work with Utilization Management partners to provideinformation and feedback that will enhance negotiations and denialprevention with payers. Maintain timely documentation of assessment findings, dischargearrangements and actions taken according to departmentalguidelines; prepare reports and maintain records as requestedand/or required. Inpatient Job Responsibilities/Activities Complete initial assessment within 72 hours to identifypsychosocial strengths, weaknesses, community living supportspresent and needed. Contact with patient primary support systems to gatherinformation regarding dynamics and needs of support system. Conduct support system/family therapy to allow patient/supportto practice skills needed to support community living and/or assistin development of functional patterns of interactions. Conduct group sessions for patients focused on skillbuilding/interactional skills. Assist patient in development of safety plan to promotepositive coping while living in community setting. Facilitate discharge planning for patients, involving supportsystems when possible, to provide level of intervention thatcreates environment for crisis contacts and safe communityliving. Interface with team to determine multidisciplinary assessmentof discharge planning needs and provide information regardingsupport system/family function. Update Interqual. Other duties as assigned. Typical case load is 10 patients.

• -Knowledge, Skills andAbilities 3 yrs. Adult/Mental health experience preferred Ability to work effectively in a self-directed role Ability to multi-task LCSW-A or LCSW
• capable of daily problem-solving complex issues Excellent written and verbal skills Basic computer skills necessary
• Lev el Characteristics
• N/A-Minimum Qualifications
• -EducationMaster’s degree in social workfrom an accredited school of social work.
• Experience
• 3 years ofrelevant experience.
• Degrees, Licensures, Certifications
• Currentlicensure as a licensed clinical social worker (LCSW) by the NCSocial Work Certification and Licensure Board. Consult/Liasonshould also be a Notary.
• Duke is an Affirmative Action/EqualOpportunity Employer committed to providing employment opportunitywithout regard to an individual’s age, color, disability, gender,gender expression, gender identity, genetic information, nationalorigin, race, religion, sex, sexual orientation, or veteran status
• Duke aspires to create a community built on collaboration,innovation, creativity, and belonging.

Our collective successdepends on the robust exchange of ideas-an exchange that is bestwhen the rich diversity of our perspectives, backgrounds, andexperiences flourishes. To achieve this exchange, it is essentialthat all members of the community feel secure and welcome, that thecontributions of all individuals are respected, and that all voicesare heard. All members of our community have a responsibility touphold these values.

• Essential Physical Job Functions:

  Certainjobs at Duke University and Duke University Health System mayinclude essentialjob functions that require specific physicaland/or mental abilities. Additional information and provision forrequests for reasonable accommodation will be provided by eachhiring department.

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