Case Manager, Family Empowerment Position Available In Philadelphia, Pennsylvania

Case Manager, Family Empowerment Elwyn paid time off, tuition reimbursement United States, Pennsylvania, Philadelphia Jun 20, 2025
Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others.

We offer:

Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan Join us and be a part of something bigger. Apply today. Job Description Elwyn seeks a Mental Health Case Manager to assist with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Mental Health Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual.

DUTIES AND RESPONSIBILITIES

Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history.
Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning
Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual’s behavioral health needs
Enter incidents into the internal and external incident reporting system to maintain regulatory compliance
Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program
Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule
Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals’ accounts to ensure continuity of services
Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments
Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols
Perform other duties as assigned

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS

High School diploma/GED with sixty (60) credits in psychology or social work from an accredited institution; bachelor’s degree in psychology, social work or a related field from accredited institution preferred.
Three (3) years’ experience working directly with adults in a behavioral health setting.
Previous case management experience preferred.
Knowledge of community resources specific to the assigned regions in Pennsylvania.
Non-profit human service experience highly preferred
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform CPR and crisis intervention using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred
Experience using and knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR)
Must possess a current, valid driver’s license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record 2025-1964 Equal Opportunity Employer Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.