Adams Tower West Manager Position Available In Hillsborough, New Hampshire

Adams Tower West Manager
University of New Hampshire – Main Campus, United States
27 minutes ago

Location:

New Boston, NEW

HAMPSHIRE

Job Type:

FullTime
USNH Employees should within Workday through the Jobs Hub app
UNH Housing prioritizes quality contact with students on the part of the managers to facilitate student success and sense of belonging in our communities. Housing prides itself on creating welcoming and inclusive communities for all students. Managers live within their assigned residential area, and they are responsible for leading all aspects of a university residential area including:
Engaging in developmental supervision of student staff
Coordinating with Housing colleagues and other departments to maintain facilities
Making meaningful contact with residents
Implementing an ongoing passive and educational curriculum
Building community through intentional programming
Leading conference operations during summer months
Duties and Responsibilities

Educational Outreach:

Initiating one-on-one developmental contact with residents to help them succeed and be retained at UNH.
Building strong connections with a majority of residents in the assigned residential area.
Developing a strong sense of community within the residential area.
Providing innovative educational and social programs and initiatives in the residential area that align with the educational curriculum.
Connecting students with meaningful learning experiences and leadership opportunities.
Advising a residential council.
Writing and distributing a student newsletter and separate family newsletter.
Serving as conduct officer for students to hold them accountable for behaviors and help them grow and learn through the process.
Manage all conduct records for the area in Maxient.
Supporting and referring students who need professional assistance to resources at UNH in both urgent and non-urgent situations.

Administration:

Coordinating with housing colleagues and other departments to manage facilities and occupancy in area, including conferences during the summer months.
For conferences, communicating with group leaders and determining needs (keys, linen, check-ins, building tours, room checks, and billing).
Reporting and tracking facility concerns on a regular basis.
Ensuring that important procedures and policies (i.e., room changes, emergency relocations, reporting procedures for CREO, bias incidents and police) are accurately and effectively followed and communicated to residents and staff.
Developing effective working relationships between student staff and the housekeeping staff, facilities, fire and police departments.
Ensuring all conduct issues are resolved and appropriately documented in a timely manner.
Managing hall financial accounts and budgets.
Meeting all requirements and deadlines (i.e., database entry, receipts, reports, Maxient conduct case management, StarRez management, duty data entry etc.).
Responding in a timely manner to a high volume of emails from students, parents, and colleagues.
Utilizing all manuals and resources in shared files.

Supervision:

Providing Community Assistants (CAs) and assigned student staff with high quality individual guidance and training to ensure high performance on their floor and in the building.
Providing Community Assistants with quality group training, inspiration recognition, and team building.
Facilitating frequent, proactive assessments and reviews of staff performance.
Holding CAs accountable and making decisions about their position when CAs are not fulfilling responsibilities as outlined in the CA position description and agreement.

Department/Division Commitments:

Contributing in tangible ongoing ways to the division/department through multiple committee workgroups, positive and productive team membership, volunteering to assist with identified needs and projects in the department and division of Student Life.
Actively participating in weekly meetings and educational outreach meetings.
Determining ways to serve as a leader in the department and at UNH by investing in the success of all staff in Housing and collaborators.
Performing other duties as assigned.
Responding to emergency situations:
Serving in the rotational on-call capacity for emergency and crisis management for respective buildings during the academic year and the summer months.
Responding to incidents that include but are not limited to:

• mental health crises
• facility issues
• Title IX violations.

Concerning student behavior, there are times when it is necessary to show up in person to respond, assist and support CA staff during a crisis situation.
Thoroughly documenting and reporting all incidents to appropriate staff at UNH.

Qualifications:

Bachelor’s degree.
Experience in a leadership role while an undergraduate student.
Excellent interpersonal and organizational skills.
A desire to engage with students on a daily basis in their work.
Experience as a member of a team in a work setting.
Ability to work with a diverse population of students and staff.
Commitment to maintaining a student development focus in the position.

Additional Preferred Qualifications:

Master’s degree in Higher Education or a related field.
Two years’ experience working in a residential life setting in higher education as an undergraduate, graduate student or professional.
Knowledge of student development theory and other related theories.
Experience as a conduct officer.
Experience with StarRez and Maxient.
Ability to balance the needs of a residential facility, students and staff in the building.
Applicants should be prepared to upload the following documents when ing online within the Resume/Cover Letter section of your application:
Cover Letter
Resume/CV
Contact Information for 3 Professional References
Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Location:

Durham

Salary Grade:

Exempt Staff 11