Assistant Chief of Social Services Position Available In Montgomery, Alabama

Assistant Chief of Social Services Five Horizons Health Services Montgomery, AL 36106

Position Title :

Assistant Chief of Social Services Reports To :

Chief Social Services Officer Department:

Social Services Position Purposes :

To provide administrative support for the Chief Social Services Officer by assisting with oversight of the systemwide Social Services Department, providing direct oversight of Mississippi-based Social Services operations, and leading Social Services-specific data tracking and reporting activities

Essential Functions:

Systemwide Administration

• Collaborate with the Chief Social Services Officer to develop reasonable standardization of departmental processes across locations
• Ensure Social Services staff adhere to organizational, departmental, and funding-related policies and standards
• Assist in the development and implementation of Social Services policies
• Conceptualize and lead efforts to improve service delivery to and outcomes for clients, focusing on efficiency and effectiveness
• Travel consistently to provide an in-person presence at all Social Services locations, with a specific focus on Mississippi offices
• Develop and maintain a strong collaborative relationship with FHHS Clinics in all locations to ensure proper referral processes and problem solving between departments
• Develop and maintain a strong collaborative relationship with the Human Resources Department to ensure proper management of personnel matters
• Serve as the liaison between the EMR Department and Social Services; Ensure that all relevant Social Services staff are proficient in use of Athena; Assist in training Social Services staff on Athena, as necessary
• Participate in various working groups (i.e., Social Services EMR huddles) and departmental meetings (i.e., Social Services Leadership Meetings)
• Develop and maintain strong collaborative relationships with all other FHHS departments for project implementation, problem solving, and process development (i.e., IT, Logistics)
• Collaborate with the Director of Clinical Quality Management and QA/QI Specialists to address deficiencies in client files
• Ensure preparation for and actively participate in federal and state programmatic audits (i.e., Ryan White)
• Develop a working knowledge of FHHS contracts and grants in which Social Services positions and services are funded; Abide by funding regulations and limitations
• Participate in regular training to maintain current knowledge of standards and requirements of funding sources in Alabama and Mississippi
• Develop and implement a training tracking system for relevant Social Services staff
• Develop and implement a tracking system for Social Services billing goals and performance
• Assist with professional and leadership development of systemwide Social Services staff; Develop and facilitate trainings as relevant
• Assist Social Services staff in all locations in addressing client issues as necessary
• Actively participate in Senior Leadership Meetings
• Maintain consistent and productive communication with the Chief Social Services Officer
• Perform any other departmental or agency-related duties or special projects as assigned by the Chief Social Services Officer or Chief Executive Officer Mississippi Operations
• Develop an expert-level knowledge of Mississippi Ryan White standards and documentation processes, to include CAREWare
• Develop and implement Mississippi-specific policies and protocols as necessary
• Provide thorough supervision for Social Services staff in all FHHS Mississippi offices; Monitor quality and quantity of performance
• Represent FHHS at relevant meetings in Mississippi Data & Reporting
• Develop and implement a system to track informative data (i.e., actives, inactives, disenrolled clients, last visits); Collaborate with the Chief Health Information Officer, Data Analyst, and HIV-specific Patient Engagement Specialist as necessary
• Ensure all departmental reporting requirements are met based on the specific criteria of each contract or grant
• Provide the Development Department with Social Services data for grant reporting
• Conceptualize and implement methods to improve data collection and management processes in the

Social Services Department Job Type:

Full-time Pay:

From $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person