REPOST Family Support Navigation Manager / 61015563 Position Available In Richland, South Carolina

REPOST Family Support Navigation Manager / 61015563

Salary
$56,210.00

• $80,105.00 Annually
  Location Richland County, SC
  Job Type
  FTE
• Full-Time
  Job Number
  168876
  Agency
  Department of Social Services
  Division
  State Director
  Opening Date
  02/21/2025
  Closing Date
  Continuous

Class Code:

AH45

Position Number:

61015563

Normal Work Schedule:

Monday

• Friday (8:30
• 5:00)
  Pay Band
  Band 7
  Hiring Range
• Min.
  $56,210.00
  Hiring Range
• Max.

$80,105.00
Opening Date
02/21/2025
EEO Statement
Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

DESCRIPTION

BENEFITS
QUESTIONS
Job Responsibilities

Special Notice:

This is a REPOST

• Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina’s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

The Family Support Navigation Manager (FSNM) is responsible for the management of Family Support Navigators (FSNs) who provide resource navigation services to families brought to the attention of DSS. The FSNM will be expected to lead key relationships with specific providers, to provide additional support to families in complex cases, and to ensure FSNs have the support they need to succeed. The FSNM will oversee daily operations of the program and provide feedback to Agency leadership on opportunities for program improvement. The FSNM will also be responsible for leading the development and implementation of all assigned upstream prevention initiatives to include Opt-In, community pathways, and other related efforts.
Oversee daily program operations and continuous quality improvement efforts, serving as the main contact for DSS and flagging major operational issues and opportunities to Agency leadership.
Oversee the development, implementation, and programmatic monitoring of the FFPSA community pathway and other assigned prevention initiatives.
Help Family Support Navigators (FSNs) identify resources and strategies to help clients through case consults, making sure FSNs feel supported in this work. Where necessary, provide additional support to FSNs and clients to ensure a client’s needs are met, follow-up contact is made, and feedback has been solicited.
Lead efforts to build and maintain relationships with key referral organizations, ensuring FSNs have the information and contacts needed to complete warm handoffs. Lead efforts to ensure project work is integrated with other programmatic offerings whenever possible to make the program non-stigmatizing, identifying internal collaboration opportunities and ensuing senior leaders are consulted on strategy and continuous quality improvement efforts. Lead project meetings I case consults internally, collaborating to improve program systems and service quality for families. Complete training in motivational interviewing, local service offerings, and other topics to support program impact. Provide trainings to internal and external stakeholders on alternative response strategies to child welfare ensuring families are supported in their communities.
Other duties as assigned.
Possess the ability to establish and maintain harmonious relationships with peers and other internal/external stakeholders.
Minimum and Additional Requirements
A Bachelor’s Degree and four (4) years of experience with program management, service navigation, community engagement, community health work, or other relevant experience.
Master’s Degree and two (2) years of experience with program management, service navigation, community engagement, community health work, or other relevant experience.
Must have a valid Driver’s License. Occasional travel is required throughout the state and regional offices.
Preferred Qualifications
Community Health Worker or related experience is preferred. Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. “See Resume” is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must have a valid driver’s license, with access to a personal vehicle, and be able and willing to drive and transport children and adults. Must be able to lift children and to interact with adults and children in a positive and supportive demeanor. Must have the ability to cope with stressful work and life-threatening situations.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Program

DIVISION

State Director / Richland County
Employer
State of South Carolina
Agency
Department of Social Services
Address
1535 Confederate Avenue Extension
Columbia, South Carolina, 29201
Phone
803-898-7315 ext. 2
THE

LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

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