Membership Coordinator Position Available In Hillsborough, Florida

Membership Coordinator

BOYS & GIRLS CLUBS OF TAMPA BAY INC – 4.1

Tampa, FL Job Details Part-time Estimated:

$30.8K – $35.1K a year 10 hours ago Qualifications Bilingual Spanish Customer service English Microsoft Office High school diploma or GED Organizational skills Communication skills Entry level Full Job Description

PRIMARY FUNCTION

Fulfill the Boys & Girls Clubs of Tampa Bay mission by maintaining the front counter area, providing courteous and quality customer service and ensuring the safety of Club members. Perform administrative tasks necessary for the proper maintenance of membership records including the maintenance of the membership tracking system (MTS). Provide all necessary clerical support for the Club Director and other program staff.

ADDITIONAL RESPONSIBILITIES

Backup staff members in the absence of other youth development professionals or work on some weekends and/or extended hours for special events and/or programs or support other club locations within a reasonable geography.

RELATIONSHIPS

Internal :

Maintains close, daily contact with Club Staff (professional, part-time and volunteers), administrative staff, Club members and supervisor to receive/provide information, discuss issues, or explain guidelines/instructions.

External :

Maintains contact with external community groups, schools, members’ parents, and others.

KEY ROLES

Data entry and updates to information contained within the membership tracking system (MTS) and parent portal. Print daily program rosters for staff. Manage daily sign-out process which includes verification of parent or other approved adult identification. Member file management to include gathering necessary documents and authorization forms. Interact with incoming visitors to include parents, volunteers or other administrative staff. Answer incoming calls to the facility, respond to inquiries via Outlook email and phones. Participate in weekly staff meetings and various team-oriented activities. Actively support other club staff and youth development professionals in the daily service to club youth. Other duties as assigned.

SKILLS/KNOWLEDGE REQUIRED

High School diploma or GED Superior organization skills, attention to details and ability to meet deadlines Strong interpersonal skills and customer service orientation Above average verbal and written communication skills Ability to maintain strict confidentiality Proficient in Microsoft Office and internet use Ability to pass Level I and Level II background screening including drug testing. Bilingual (English/Spanish) preferred

TRAVEL:

Travel may be required to multiple Club facilities throughout Pinellas County for training and/or other business purposes.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, kneel, stoop, and use a keyboard. The employee is occasionally required to bend and lift and/or move up to 25 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate – high. Flexibility to working schedules may be required due to changing needs.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this job classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Reasonable accommodation will be possible and based on an individual basis.

EQUAL OPPORTUNITY EMPLOYER

Qualified applicants receive consideration for employment without discrimination because of race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

Signed by:

____________________________________________________________________

Printed Name:

________________________________________________________________

Date:

________________________________ I have received a copy of the job description for my position. I have reviewed this job description, and I understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to Boys & Girls Clubs of Tampa Bay’s needs. If I have any questions about my job duties, I should discuss them with my immediate supervisor or a member of Human Resources staff.