Relocation Specialist Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Relocation Specialist position involves managing and advocating for affected residents, conducting outreach, identifying housing options, coordinating relocation needs, resolving concerns, and maintaining records. Candidates must have a four-year degree in Public Administration or related field, with two years of relevant experience. Strong communication and organizational skills are required.
Job Description
Relocation Specialist 2.8 2.8 out of 5 stars 20 SE 3rd Avenue, Miami, FL 33131
POSITION:
Relocation Specialist
SUPERVISOR
Supervisor STATUS:
Non-Exempt SUMMARY The position duties include a wide range of activities related to relocation of residents affected by a Government Action using administrative policies and procedures. The position requires full accountability for assigned cases including accurate and complete files, resolution of customer service cases, and responsiveness to participant and landlord inquires.
SUPERVISION RECEIVED AND EXERCISED
: Operates under the direct general supervision of a Supervisor; the Specialist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Manage and advocate for the assigned caseload of affected residents. Survey family needs and conduct outreach within required time frames. Meet with residents in their homes and/or community spaces. Identify and present housing options to affected residents. Coordinate transportation and other relocation needs. Coordinate security deposit and other relocation payments. Conduct participant briefings Educate participants on program requirements and family obligations Resolve concerns between owners, tenants and the Public Housing Authority (PHA) Process all transactions and information within the PHA’s required business systems Maintain accurate and complete records. Provide excellent customer service to participants, landlords, co-workers, clients and vendors Conduct all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements Obtain certification in Housing Choice Voucher Specialist within 120 days of employment Ensure regular attendance and punctuality Perform other duties as assigned
KNOWLEDGE AND SKILLS REQUIRED
Education equivalent to a four-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field; a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service field preferred. A two-year degree with four years of experience or four years as a real estate agent will satisfy the qualifications. Must have the ability to interpret and apply regulations pertaining to the program. Must be able to communicate effectively both orally and in writing and have excellent interpersonal skills and possess strong computer and organizational skills. Current real estate license strongly preferred but not required.
