Housing Specialist (North Carolina) Position Available In Buncombe, North Carolina

Job Description:

LOCATION

Remote- must live in North Carolina or within 40 milesof the NC border; preferably within or near Vaya’s catchmentarea.

GENERAL STATEMENT OF JOB

The Housing Specialist is responsible forthe completion of administrative work directly related to themanagement of identified housing programs and initiatives aimed atsupporting individuals who experience Mental Health, Substance Use,and/or Intellectual and Developmental Disabilities to live in themost integrated setting appropriate to their needs. The employeeperforms a variety of functions related to housing including theidentification of social and economic opportunities that are likelyto enhance health outcomes for individuals served. The employeefocuses on connecting individuals to needed services, supportivehousing opportunities and other social determinants of healthresources. This is accomplished by developing the means to addresshousing deficits and maximizing opportunities for members servedthrough housing navigation, housing development, servicedevelopment, landlord engagement, community outreach activities,and increase collaboration with internal and external stakeholders.

The employee will provide expertise, guidance, and training forinternal and external stakeholders as it relates to accessingappropriate housing resources and supports for those served. Theemployee ensures that engagement with identified contractedproviders is consistent and in line with contract obligations. Theemployee, in collaboration with assigned Supervisor, ensures thatall housing supports activities are delivered in accordance withthe terms and conditions of the

DMH/DD/SAS

Contract, andguidelines/manuals/protocols/procedures established by theDepartment of Health and Human Services, federal rules andregulations, best practices, standards, and internal Vayapolicies/procedures/manuals/guidelines.

ESSENTIAL

JOBFUNCTIONSHousing Specialist Responsibility dependent uponRole/Supervisor (either a or b) (a) Housing Management (Supervisedby Housing Manager) cAdminister state and federally funded housingprograms and servicesManage housing initiatives, activities,programs, and funding as assigned by SupervisorSupport the HousingTeam in the completion of assigned duties and in meeting LME/MCO,state, and federal reporting requirementsMaintain wait list foridentified housing and residential programsDetermine membereligibility based on housing program criteria, requirements,regulations, and rulesOffer and/or partner with local housingagencies to provide housing rental assistance and supportiveservices for individuals and recipients experiencing homelessnessReceive and process housing assistance requestsComplete annualproject grant applications within state and federal databases inaccordance with program requirementsEnsure integrity and compliancefor identified housing programsMaintain complete and accuraterecords for identified housing budgetsAdhere to policies,procedures, rules, regulations, best practices, standards, as wellas accomplishing local and state performance outcomes andexpectationsSupport sudden facility closure and discharge processwith internal departments and local Department of SocialServicesFunction as the single point-of-contact for identifiedon-going contractual and service issues as assigned (1b) TCLSubsidy Administration (Supervised by Housing Supervisor)cAdminister Vaya’s Transitions to Community Living Voucher ProgramMaintain a business process with the Transitions to CommunityLiving (TCL) unit, management, housing quality standards inspector,and finance support staff to fulfill subsidy administrationcontract requirements between the Department of Health and HumanServices (DHHS) and North Carolina Housing Finance Agency (NCHFA),and Vaya HealthRemain familiar and current with U.S. Department ofHousing and Urban Development federal regulations and state andlocal building codes and ordinances as they relate to Vaya’ssubsidy administration for Transitions Community Living Voucher(TCLV) ProgramCoordinate with other Vaya Departments to ensureeffective collaboration, business processes, process improvement,and consistent practices within the agencyAdhere to policies,procedures, rules, regulations, best practices, standards, as wellas accomplishing local and state milestone requirements andexpectationsImplement the following housing administration themes:leasing; ongoing tenancy; annual activities; and tenancytermination, but are not limited to the following: calculatingsubsidy/payment; negotiating Housing Assistance Payment (HAP)agreement; completing biennial income re-certifications, conductingannual or initial inspections as needed; executing HAP renewals;conducting move out or termination inspections; and assisting withspecial claims/risk mitigation resourcesCollect data and enterinformation electronically into NCHFA’s Community LivingIntegration and Verification system (CLIVe) and Vaya’s medicalrecord systemProvide CLIVe expertise to Population Health units Actas Socialserve and NCHFA liaison Effectively market Vaya’s subsidyprograms to new and existing landlords and property managementagenciesFurther advance landlord and residential providerengagement strategies Track private market and residential housingstock – characteristics of occupied and unoccupied unitsSubmithousing referrals and applications on behalf of TCL members -Targeting Program referrals and Housing Authoritypre-applications/applicationsMaintain required reports andstatistics on a monthly and annual basis as required Provideexcellent customer service to program participants and landlords byexplaining and consistently enforcing program guidelines andregulationsTreat all members, stakeholders, and landlords in arespectful, non-judgmental mannerMediate and negotiatecommunication with members, treatment team members and landlords asneeded concerning tenancy mattersWork with members whose housingchallenges present legal issues and refer member/team and connectmembers to the services of a licensed attorney, non-profit legalaid, or a pro bono legal agency when necessary ResourceIdentificationMaintain housing and residential resources forspecialty populations including vacancy reports, housing flows,housing navigation tools and resource guidesDevelop and identifystrategies to address housing deficits across disabilitypopulationsAttend monthly community housing/residential meetingsand disperse pertinent resources to internal and externalstakeholdersContribute to Vaya’s social determinants of healthinitiatives Housing DevelopmentSupport landlord recruitment andoutreach effortsEnhance Vaya’s county-by-county assessment offunding sources, barriers, and resources for supported housing inVaya’s catchmentIdentify strategies to access innovative servicesand third-party funding sources to support housingactivitiesOrchestrate cooperation aimed at gaining access tofunding opportunities from private, city/county, state, and federalsources Support local community initiatives and programs asapproved by executive leadership team Community Collaboration andEducationMake available in multiple venues where service providersand other stakeholders convene, information to identify housingresources and supports, expand knowledge of eligibilityrequirements for various housing programs, how to access affordablehousing resources, information to increase awareness of FairHousing Act, Americans with Disabilities Act, and Landlord andTenant RightsSupport development and housing traininginitiativesProvide support to stakeholder groups asrequestedProvide support and consultation to internal departmentsas it relates to education meeting the needs of individuals withthe highest acuity Work collaboratively with other Vayadepartments/teams to trouble shoot, develop, and streamline themanagement of Emergency Need IDD Respite ResourcesWorkcollaboratively to support member discharge planning from State andlocal hospitals, recovery facilities, and the correctionalsystemParticipate on area wide inter-agency committees with focusupon housing developmentMaintain positive working relationshipswith local public housing authorities (PHA) and HUD Section8/Housing Choice Voucher administrating agencies to improve accessand increase the supply of housing resources for specialtypopulationsCoordinate with other Vaya departments to ensureeffective collaboration, business processes, process improvement,and consistent practices within the agencyAttend internal criticalcase staffing conference calls as requested or directed to provideeducation regarding service resources in the networkProvideeducation to member and team members (including family) on optionsand community resources that can assist members with makinginformed and timely decisions as it relates to housing stability,including accessing NC360 system to support effortsActivelyparticipate in required housing and TCL staff meetings andtrainings, as well as providing training to service providers as itrelates specifically to all tenancy events and transitionactivities Participate in Vaya activities and committees at therequest of Vaya’s Housing Supervisor and ManagerIdentify strategiesto access innovative services and third-party funding sources Makeavailable in multiple venues where service providers and otherstakeholders convene, information to identify housing resources andsupports, expand knowledge of eligibility requirements for varioushousing programs, how to access affordable housing resources,information to increase awareness of Fair Housing Act, Americanswith Disabilities Act, Landlord and Tenant Rights, and barriersassociated with Not in My Back Yard (NIMBY)Coordinate landlordrecruitment and outreach efforts which includes planning Vaya’sLandlord Lunch and Learn events Support development and housingtraining initiativesParticipate on area wide inter-agencycommittees with focus on housing recruitment and developmentSupportregional housing plan efforts by leading local Housing Specialistscollaboratives and conducting disability and/or service specificfocus groups and engage stakeholders to obtain feedback on housingand service needs Maintain positive working relationships withlocal public housing authorities (PHA) and HUD Section 8/HousingChoice Voucher administrating agencies to improve access andincrease the supply of housing resources for specialty populationsOther duties as assignedAssist in Housing Team coverage, asidentified by your SupervisorCrosstrain in other Housing Teamskills (such as inspection, PSH, etc.), as identified by yoursupervisor

KNOWLEDGE OF JOB

Highly motivated, team player, self-starter andable to work independently with little or no directionAbility toproblem solve and provide practical, thorough and creativesolutions to work tasksStrong knowledge of federal and state laws,rules, regulations, and program practices/requirements applicableto Vaya Health’s operation in North CarolinaAbility to adhere tostrict confidentiality requirementsExperience in leading aperformance relationship with external stakeholdersProficiency inanalyzing, understanding and communicating network needsStrongcustomer service skills paired with a positive demeanor – a “cando” attitudeExcellent verbal and written communication skills;ability to speak clearly and concisely, conveying complex ortechnical information in a manner that others can understand, aswell as ability to understand and interpret complex informationfrom others, including but not limited to reimbursement policystandardsExceptional business acumenAbility to manage multiplepriorities in a fast-paced environmentHigh level of knowledge ofMicrosoft Office applications and adept at learning softwareapplications – expert level preferredDemonstrated knowledge of theassessment and treatment of mental health, developmentaldisabilities, and substance use disorder, sometimes co-occurring,is helpful

QUALIFICATIONS & CREDENTIALING REQUIREMENTS

Bachelor’sDegree required. Five years of service experience required.

PHYSICAL REQUIREMENTS

Close visual acuity to perform activities suchas preparation and analysis of documents; viewing a computerterminal; and extensive reading. Physical activity in this positionincludes crouching, reaching, walking, talking, hearing andrepetitive motion of hands, wrists and fingers. Sedentary work withlifting requirements up to 10 pounds, sitting for extended periodsof time. Mental concentration is required in all aspects ofwork.

RESIDENCY REQUIREMENTS

The person in this position is required toreside in North Carolina or within 40 miles of the NC border.

SALARY:

Depending on qualifications & experience of candidate. Thisposition is non-exempt and is eligible for overtime compensation.

DEADLINE FOR APPLICATION

Open until filled

APPLY:

Vaya Health accepts online applications in our CareerCenter, please visit . Vaya Health is an equal opportunity employer.