Housing Specialist–Public Housing Position Available In Cabarrus, North Carolina

Housing Specialist–Public Housing

Category
Public Housing Operations
Minimum Salary
$21.91
Maximum Salary
$21.91
Position Type
Full-Time/Regular
The purpose of this position is to research, compile, verify and prepare documents and assist clients with understanding agency resources and availability of programs.

Essential Duties and Responsibilities:

Schedules and conducts annual client reexaminations, bi-annual inspections and maintains required files.
Explains policies, procedures, guidelines, information packets, and address client’s questions.
Accepts, processes, and reviews applications for participation in housing programs; maintains required client files.
Assists the public, in person and over the phone, with routine inquiries regarding housing programs and referring them to agencies that can assist.
Schedules emergency pest control.
Prepares and sends required correspondence such as post-rent, rent statements, and late rent notices.
Updates a variety of information in program databases, including contractor and participant information.
Assists clients in completing applications and/or forms.
Prepares a variety of activity reports for submittal to Federal and State agencies, interdepartmental staff, management, and/or other applicable parties.
Assists with the lease up process and vacated procedures for Public Housing residents.

Supplemental Functions:

Performs other similar duties as required.

Job Specifications and Qualifications:

Knowledge:

Modern office procedures;
Customer service principles;
Applicable Federal, State, & Local laws, guidelines, requirements, policies, & procedures;
Basic loan & escrow procedures;
Report writing techniques;
Principles & practices of public social services agencies.

Licensing and Certifications:

Possession of or ability to obtain Assisted Housing Manager Certification (AHM) within twelve (12) months of hire. Failure to obtain within 12 months of hire may result in termination. Possession of or ability to obtain Basic Occupancy Certification within twelve (12) months of hire. Failure to obtain within 12 months of hire may result in termination.
Possession of or ability to obtain Rent Calculation Certification within twelve (12) months of hire. Failure to obtain with 12 months of hire may result in termination.

PLEASE NOTE

Applicants must meet the City criteria for an acceptable driving record.
Working Conditions /

Physical Requirements:

Positions in this class require: standing, fine dexterity, walking, lifting, carrying, sitting, reaching, handling, kneeling, pushing/pulling, climbing, vision, foot controls, balancing, bending, crouching, hearing, twisting, talking.

Sedentary Work:

Exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.
Incumbents may be subjected to extreme temperature, wetness and/or humidity, physical hazards.
Required Skills
Providing customer service;
Operating a computer & applicable software applications; Applying local, state and federal laws, rules & regulations;
Maintaining databases;
Accepting, processing, & reviewing housing applications;
Applying & communicating applicable laws, guidelines, requirements, policies, & procedures;
Report preparation;
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information & to receive work direction.
Required Experience
High school diploma or equivalency and at least six-months of advanced study, with at least one (1) year of relevant experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.