Housing Specialist (QP) – Hybrid Option Position Available In Catawba, North Carolina

Housing Specialist (QP) – Hybrid Option 3.9 3.9 out of 5 stars 1985 Tate SE Boulevard, Hickory, NC 28602 Competitive Compensation & Benefits Package! Position eligible for – Annual incentive bonus plan Medical, dental, and vision insurance with low deductible/low cost health plan Generous vacation and sick time accrual 12 paid holidays State Retirement (pension plan) 401(k) Plan with employer match Company paid life and disability insurance Wellness Programs Public Service Loan Forgiveness Qualifying Employer See attachment for additional details.

Office Location:

Available for

Hickory, Morganton, Forest City NC Closing Date:

Open Until Filled Primary Purpose of Position:

The Housing Specialist performs qualified professional duties as assigned to assist with the housing needs for enrollees in the areas of mental health and substance use disorders with the primary focus on enrollees identified as having special health care needs including those enrollees identified as high cost or high risk. The Housing Specialist is expected to independently establish work priorities and determine necessary activities in order to meet job requirements. This position provides support and assistance to clinical care coordination functions. Work is performed under the supervision of the Housing Manager. The Housing Specialist must be familiar with values and goals of department, require minimal daily instruction, have excellent customer service skills, excellent time management skills, be technologically proficient, have a strong attention to detail, and have access to a number of resources to acquire information when needed. This is a mobile position with work done in a variety of locations.

Role and Responsibilities:

The Housing Specialist functions may include but are not limited to: Assist with connecting Partners members to housing resources throughout Partners catchment area. Develop and maintain connections in the community with housing resources. Collaborate in identifying housing barriers and provide resources to ensure that members have access to safe housing resources. Possess thorough knowledge of housing resources and programs to appropriately refer high risk members Educate about housing eligibility and linkage to core housing agencies and other providers, assisting providers with creative problem solving to suggest alternative approaches to housing. Track and report performance measures to supervisor as assigned. Provide discharge planning assistance as needed. Participate in discharge team meetings for adult care homes as needed. Attend training as needed to stay informed of changes in evidence based/best/promising practices. Document accurately, comprehensively, and timely. Develop relationships with community stakeholders to streamline service provision to enrollees and to use professional resources efficiently; contact court system, law enforcement personnel, magistrates, homeless shelters and non-profit agencies within the community that interact with the MCO’s enrollees; coordinate community service planning and attends community stakeholder meetings. Identify and work with community partners to develop housing options to meet gaps in local affordable housing. Develop partnerships to submit proposals for federal and state housing expansion options. Serve as housing liaison for stakeholders including ACTT teams as needed. Attend community meetings to educate on housing options including SOC collaboratives, provider forums, and CIT Develops and coordinates or delivers training on safe, affordable housing options for community, providers, and consumers, SOAR, fair housing laws, and potential supportive services Works with local public housing authorities to open access for consumers with disabilities in catchment area Participates on transportation boards to advocate for people with behavioral health issues and enhance transportation options Attends quarterly Housing Coordinator meetings facilitated by the Division of Mental Health Completes other required reports; attendance at required meetings and trainings; and other administrative duties as assigned Uphold the confidentiality of enrollees. Perform related tasks as assigned. Cross training for department coverage as needed.

Knowledge, Skills and Abilities:

Considerable knowledge of principles, techniques and methods of population served to include assessments, development of goals and activities; of behavior management techniques; of cultural awareness and differences; of a wide range of family and group dynamics and a wide range of intervention techniques Considerable knowledge of the laws, regulations and policies that govern the program Knowledge of governmental and private organizations, resources in the community, and protocols and expectations by various facilities Exceptional interpersonal and communication skills Problem solving, negotiation, arbitration, and conflict resolution skills Highly skilled at assuring that both long and short-range goals and needs of the individual are addressed and updated, while also assuring through monitoring activities that service implementation is occurring appropriately Excellent computer skills and proficiency in Microsoft Office products (Word, Excel, Outlook, and PowerPoint Ability to make prompt independent decisions based upon relevant facts Ability to establish rapport and maintain effective working relationships Ability to respect the laws regarding confidentiality of information, verbal or written, and obtain authorizations for release of information Ability to communicate effectively in oral and written form Ability to express ideas clearly and concisely; and to plan and execute work Ability to provide concise, accurate and timely documentation Detail-oriented, able to organize multiple tasks/priorities, and effectively manage projects from start to finish

Education and Experience Required:

Bachelor’s degree plus three (3) years of relevant experience working directly with individuals with SMI or SED.

Other requirements:

Must reside in North Carolina. Must have ability to travel to travel to perform the job duties

Education and Experience Preferred:

Above requirements

Licensure/Certification Requirements:

N/A