Housing Specialist Position Available In Charleston, South Carolina

Housing Specialist 3.3 3.3 out of 5 stars Charleston, SC 29403 We have a work/life balance and room for growth! Nature of Work This role is responsible for administrative and field work involving interaction with residents. Activities associated with the job include scheduling and inspecting public housing units, interviewing residents for the annual and/or interim recertification process, and requesting necessary verifications for changes in family composition and rent computations. Additional duties include monitoring Community Service requirements, making home visits, maintaining community contacts and making referrals to social service agencies, receiving and responding to resident’s concerns and complaints about housekeeping, and providing limited counseling when necessary. Job related duties require strong interpersonal, organizational and decision-making skills, dedicated attention to detail and a thorough working knowledge of the agency’s Admissions and Continued Occupancy Plan. Job performance is evaluated by the Property Manager through review of the accuracy and thoroughness of assigned work, knowledge of public housing programs, interpersonal, organizational and decision-making skills and the ability to consistently meet all established deadlines and reporting requirements. Job related duties are also subject to annual independent audits and HUD reviews. Illustrative Examples of Work

• Answers telephones and transfer callers to appropriate staff members.
• Assists with filing and ordering supplies.
• Assists with rental collections and court documents.
• Assists with keeping grounds, common areas, and apartments in a safe and sanitary condition.
• Assists with completion of paperwork and assists family members in filling out documents.
• Assists with resident complaints.
• Provide back-up and assistance to other staff as required
• Assumes responsibility for scheduling and performing housekeeping inspections of public housing units prior to annual recertification and calls in work orders for necessary maintenance repairs.
• Performs interviews with residents for annual and interim recertification, rent adjustments, and transfers.
• Collects information/data concerning residents through interviews, home visits, community contacts, etc. and makes appropriate referrals as necessary.
• Receives and responds to inquiries, concerns and complaints from residents and provides limited counseling, makes referral to appropriate social service agencies.
• Schedules and completes annual and interim recertifications and informs management of delinquencies, fraudulent activities and other lease violations.
• Serves as the Office Assistant when necessary, answers phones, takes messages, or answers questions from the public, local officials, employees, customers, etc. and/or refers them to the appropriate party for resolution.
• Performs related duties as required.

Necessary Requirements of Work Graduation from an accredited two year college or university supplemented with one or two years of general office administration experience; considerable experience working with the public preferably in a governmental setting; strong organizational, interpersonal and decision making skills; considerable knowledge of the agency’s policies and procedures; knowledge of HUD regulations and reporting requirements or any equivalent combination of education and/or experience to provide the following knowledge, abilities and skills:

• Considerable knowledge of office management practices and organization.
• Considerable knowledge of commonly accepted business writing and grammatical styles and formats utilized for correspondence.
• Ability to consistently make timely and appropriate decisions in response to a variety of situations encountered on the job.
• Ability to maintain all records, reports, files and related documentation in an organized and accessible manner and ensure the confidentiality of sensitive information. Necessary Special Requirement
• Possession of a valid South Carolina Drivers license.

Outstanding Benefits! The Housing Authority offers a great benefit package which includes: Free Medical and Dental Insurance for the employee Generous holidays and paid time off (six weeks total per year!) State Retirement Plan (a pension!) 457 & 401(k) plan Free Life Insurance Short-term and Long-term disability insurance

Job Type:

Full-time Pay:

From $19.60 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Application Question(s): Have you ever had experience in the housing industry?

REQUIRED

What is your salary requirement for this position? A range is fine.

Experience:

MIcrosoft Office:

2 years (Preferred) Ability to

Commute:

Charleston, SC 29403 (Required)

Work Location:

In person