Consumer Support Advocate Position Available In Laurens, South Carolina

Company:

State of South Carolina

Salary:

$56571

JobFull-timeOnsite

Job Description

Consumer Support Advocate

Salary
$46,655.00•$66,488.00 Annually
Location Laurens County, SC
Job Type
FTE•Full-Time
Job Number
174096
Agency
DDSN-Whitten Regional Center
Opening Date
02/27/2025
Closing Date
3/12/2025 11:59 PM Eastern

Class Code:

AH40

Position Number:

60009236

Normal Work Schedule:

Monday•Friday (8:30•5:00)
Pay Band
Band 6
Opening Date
02/27/2025
EEO Statement
Equal Opportunity Employer

Agency Specific Application Procedures:

Online applications must be submitted at https://www.governmentjobs.com/careers/sc/ddsn. You must include ALL current and previous work history and education.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

DESCRIPTION

BENEFITS
QUESTIONS
Job Responsibilities
About Whitten Regional Center
Whitten Regional Center is a residential facility of the South Carolina Department of Disabilities and Special Needs located in Clinton, SC serving residents with intellectual and developmental disabilities.
Conducts reviews of all cases of abuse, neglect, exploitation, deaths and critical incidents. Submits required reports/notifications in compliance with agency and Intermediate Care Facility (ICF) requirements. Manages consumer admission/discharge process at a DDSN Operated ICF. Functions as the liaison, in conjunction with Facility Administrator and Assistant Facility Administrator, with consumer families to address concerns and complaints so that resolution is achieved.
1. Serves as the Abuse Coordinator and is the facility’s contact for DDSN Risk Management, SLED and Long-Term Care Ombudsman for people served by DDSN. Coordinates on-site Abuse, Neglect and Exploitation (ANE) investigations with DDSN Risk Management, SLED and Long-Term Care Ombudsman. Conducts on-site Critical Incident Investigations, death reports, and other incidents as needed for people served by DDSN. 2. Reviews and approves all General Event Report (GER) reports addressing consumer incidents and injuries. Reviews related Inter-Disciplinary Team follow up actions and makes recommendations as appropriate.
3. Coordinates admissions, discharges or respite care requests for a Regional Center. Facilitates admission meetings and monitors the discharge process. Pursues and documents consumer screenings/interviews for alternate placement. Maintains current and accurate information required to complete Olmstead reports.
4. Serves as the Consumer Advocate for the regional center. Provides assistance and guides family members in the resolution of concerns working through existing procedures. Trains new employees on abuse, improper conduct, consumer rights and confidentiality.
5. Supervises Unified Records clerk and the safe keeping/maintenance of consumer records.
6. Participates as a member of the Executive Committee, Risk Management Committee and other committees/projects as assigned by the Facility Administrator. Serves as the chairperson for the Abuse Prevention Committee.
The South Carolina Department of Disabilities and Special Needs offers an exceptional benefits package for FTE positions that includes:
15 days annual (vacation) leave accrual per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
Health, Dental, Vision, Long Term Disability, and Life Insurance
State Retirement Plan and Deferred Compensation Programs
Minimum and Additional Requirements
A bachelor’s degree and relevant program experience.
Preferred Qualifications
A bachelor’s degree and two (2) years’ experience working with persons with intellectual disabilities or other developmental disabilities.
Additional Comments

EEO Statement:

DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex•-including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency:

Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening•to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services’ Child Abuse and Neglect Central Registry screening, and CMS “List of Excluded Individuals/Entities” screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization:

If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or Quanti

FERON TB

Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan:

In accordance with the State’s Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.

Employee Referral:

The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions:

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Employer
State of South Carolina
Agency
DDSN-Whitten Regional Center
Address
28373 Highway 76 East
P. O. Box 239
Clinton, South Carolina, 29325
Phone
864-833-2733
THE

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