Child Support Counselor Position Available In Anderson, Tennessee

Child Support Counselor
Date Wednesday, May 21, 2025
City Oak Ridge
State TN
Country United States
Working time Full-time
Description & Requirements
Maximus is looking for a dedicated individual to join our team as a Child Support Counselor! In this position, you will help families by processing vital legal documents, managing emails, and handling key phone communications. If you’re comfortable with technology and enjoy solving challenges, this role offers a fulfilling chance to make a positive impact while sharpening your skills.
This is a full

• time onsite position requiring you to work in Oak Ridge, TN.
  Why Join Maximus?
• ???? Competitive Compensation
• Quarterly bonuses based on performance included!
• ????️ Comprehensive Insurance Coverage
• Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter’s, and Pet insurance.
• ???? Future Planning
• Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• ????️ Paid Time Off Package
• Enjoy PTO, Holidays, and sick leave,
• ???? Holistic Wellness Support
• Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• ???? Recognition Platform
• Acknowledge and appreciate outstanding employee contributions.
• ???? Tuition Reimbursement
• Invest in your ongoing education and development.
• ???? Employee Perks and Discounts
• Additional benefits and discounts exclusively for employees.
• ???? Maximus Wellness Program and Resources
• Access a range of wellness programs and resources tailored to your needs.
• ???? Professional Development Opportunities
• Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Provide case management services to an assigned case load of child support cases and apply knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal systems.
• Establish and enforce child support orders.
• Conduct research to locate non-custodial parents.
• Research and review records to gather information vital to cases.
• Educate customers on the process and their options and respond to customer inquiries.
• Verify existing data on an automated child support system.
  Minimum Requirements
• High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
• Prior experience in customer service roles preferred
• Prior experience in legal or case management roles preferred
  EEO Statement
  Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short

• and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$ 14.50
Maximum Salary
$ 14.50