Animal Services Coordinator Position Available In Rockingham, North Carolina

Animal Services Coordinator 3.3 3.3 out of 5 stars Wentworth, NC 27375 JOB Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.

DESCRIPTION OF WORK

This position involves dual roles the main purpose is to manage all administrative duties including payroll, fundraising, inventory, monetary transactions, providing information to the public via phone, email and fax, maintenance of records and files. In addition, this position is responsible for overseeing the spay and neuter transport program, scheduling events, administrator over operating software, running reports, creating records and maintaining operations for the animal shelter with the guidance of the animal shelter director, as well as assist the director, manager, and all staff to ensure the shelter is operated in a consistent, effective, and efficient manner.

Paid Medical, Dental, Vision & Life InsuranceOnsite wellness/medical clinicOnsite fitness centerRetirementFlexible SpendingPaid Vacation, Sick & HolidaysBereavementCommunity Service LeaveWeekends Off (varies by position)Flexible Work Schedules & Telework Options (varies by position)Tuition Reimbursement401-K & 457 Plans with county match up to 1% of base salary

EXAMPLE OF DUTIES DUTIES AND RESPONSIBILITIES

PercentageDescription of Duty40%

Administrative Duties:

Assists the Director by inputting payroll entry and checking/returning messages, fundraising, event planning and preparation, annual drug inventory, copy editing documents, and transporting.

Acting Administrator over Pet Point, the Animal Shelter’s operating software, with the ability to perform adoptions, return animals to their owner, clinic operations, transfer animals into other organizations, edit records, run reporting and statistics. Develop, maintains and reviews office training manual to maintain consistent office operations.

Edits social media to keep it up to date with current content keeping followers engaged and encouraging shares. Approves content from other employees before it can be posted.

Performs monetary transactions for adoptions, return to owners, shelter fees, County citations, donations and clinics at the shelter and at off-site events. Performs office duties such as answers the phone, returns messages, monitors and responds to emails, scan documents, electronically faxes, files records both as hardcopies and electronically. Maintains financial records by doing daily deposits of cash and credit card transactions along with quarterly PayPal deposit. Creates invoices to City Police Department’s for animal control that helps generate income for the shelter. Trains all new employees on the use of Pet-Point, front desk responsibilities and office equipment. Runs animal inventory to account for every animal in the building. Develop, maintains and reviews office training manual to maintain consistent office operations 60%

Program/Services Responsibilities:

Oversees the public low-cost spay and neuter transport program by scheduling clients, accepting applications, coordinating dates with the Humane Society of the Piedmont Spay, Neuter & Wellness Clinic, returning calls, and is on-call during clinic for shelter and veterinarian staff. (major)Provides customer service to citizens visiting the shelter wanting to adopt, looking for a lost pet, signing-up for spay and neuter services and answers general questions.

Networks and organizes dates with rescue organizations and other animal governed agencies for transport and placement of at-risk animals and prepares all necessary documentation needed for travel. Research grant opportunities and submits entries on behalf of the shelter to raise funds to generate needed funds for the shelter. Performs animal behavior evaluations, blood draw, diagnostic testing, photography and videography, for animals seeking placement with outside organizations. Prepares reports associated with animals being held on rabies quarantine, make additional contact with the owners of these animals and reports back the final disposition to the Environmental Health Department.

Attends Zoom meetings in reference to national branded events to gather details, dates and times that effect shelter adoptions or public outreach. Deescalates situations involving irate citizens, in-person or over the phone, before higher management is needed. Communicates with local Veterinarian’s office management regarding billing, surgery dates, and missed appointments. Sends records electronically to veterinarians, governed animal agencies, and rescue organizationsPrepares court documents for community service so that the hours are counted for their serviceMust equal 100%

SUPERVISION:

Supervision Received:

Works under the direct supervision of the Animal Shelter Manager.

Supervision Given:

(If supervisor list positions supervised) Position has no supervisory responsibilities.

INTERPERSONAL CONTACT

Communicate and work as a team in the work environment.

Interact with the General Public.

Have a passion for animals and the ability to interact with them.

RECRUITMENT STANDARDS

(Core Competencies): Must have the ability to read and write.

Must have the ability to operate office equipment such as basic computers, telephone, copier, fax, etc.

Skilled in basic administrative & financial duties.

Ability to plan, execute a plan, good time management skillAbility to build rapport with colleagues, the publicSkilled in dealing with individuals in stressful situationsGood time management skillsWorking knowledge of Microsoft Suite Ability to write Grants based on submission requirements

Knowledge, Skills, and Abilities:

Knowledge of County Citations and Shelter Fees.

Working knowledge of operating a software program such as Pet-Point. Knowledge of animals in the Shelter.

Working knowledge of the administration of vaccinations and medications.

Use of standard office equipment such as computer, fax machine, copier, telephone, etc.

Skills using Grammar and Syntax.

Skills to perform monetary transactions.

Excellent communication skills and work ethics.

Ability to prepare adoption materials.

Ability to work with animals and the public.

Ability to use social media.

Ability to use professionalism and tact.

Ability to perform animal behavior evaluations, blood draw, diagnostic testing, photography and videographyAbility to create and run reports The Americans with Disabilities Act (ADA)Physical Activities, Visual Acuity, and Working Conditions for this Position.

Physical Activities of This Position (Check ALL that apply): A.Climbing

• Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotionXB.Balancing
• Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibriumXC.Stooping
• Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back musclesXD.Kneeling
• Bending legs at knee to come to a rest on knee or kneesXE.Crouching
• Bending the body downward and forward by bending legs and spineF.Crawling
• Moving about on hands and knees or hands and feetXG.Reaching
• Extending hand(s) and arm(s) in any directionXH.Standing
• Remaining upright on the feet, particularly for sustained periods of timeXI.Walking
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to anotherXJ. Pushing
• Using upper extremities to press against something with steady force to thrust forward, downward, or outwardXK.Pulling
• Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motionXL.Lifting
• Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back musclesXM.Fingering
• Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handlingXN.Grasping
• Applying pressure to an object with the fingers and palmXO.Feeling
• Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertipsXP.Talking
• Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quicklyXQ.Hearing
• Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in soundXR.Repetitive Motions
• Making substantial movements (motions) of the wrists, hands and/or fingersPhysical Requirements of This Position (Check only ONE) A.Sedentary Work
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are metB.Light Work
• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that of Sedentary Work and the worker sits most of the time, the job is rated for Light WorkXC.Medium Work
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objectsD.Heavy Work
• Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects E.Very Heavy Work
• Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objectsVisual acuity requirements including color, depth perception and field of vision (Check only ONE)XA.

Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices and/or assembly or fabrication of parts at distances close to the eyesB.Employee is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm’s reach; performing mechanical or skilled trade tasks or a non-repetitive nature such as ones by carpenters, technicians, service people, plumbers, painters, mechanics, etc.

XC.Employee is required to have visual acuity to operate motor vehicles or heavy equipmentXD.Employee is required to have visual acuity to determine the accuracy, neatness and thoroughness of the work assigned (i.e., custodial, food services, general labor, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)The conditions the worker will be subject to in this position (Check ALL conditions that apply)A.Employee is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changesB.Employee is subject to outside environmental conditions: No effective protection from weatherC.Employee is subject to both environmental conditions: Activities occur inside and outsideD.Employee is subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidityE.Employee is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidityXF.

Employee is subject to noise:

There is sufficient noise to cause Employee to shout to be heard above the ambient noise levelG.

Employee is subject to vibration:

Exposure to oscillating movements of the extremities or whole bodyH.

Employee is subject to hazards:

Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicalsXI.Employee is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilationJ.

Employee is subject to oils:

There is air and/or skin exposure to oils and other cutting fluidsK.Employee is required to wear a respiratorL.Employee frequently is in close quarters, crawl spaces, shafts, manholes, small, enclosed rooms, small sewage and water line pipes and other areas, which could cause claustrophobiaXM.Employee is required to function in narrow aisles or passagewaysXN.Employee is exposed to infectious diseasesO.Employee is required to function around prisoners or institutional patientsXP.

None:

Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)

SUPPLEMENTAL INFORMATION

Note:

In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.