Medical Office Assistant Part-Time Position Available In Catawba, North Carolina

Medical Office Assistant – Part-Time 3.1 3.1 out of 5 stars 3471 Valley Arbors Dr, Hickory, NC 28602 Position Description Catawba County’s Child Advocacy and Protection Center (CAPC) is seeking a highly skilled, part-time Medical Office Assistant (MOA) to coordinate and assist the Medical Director during forensic medical evaluations for children under investigation with Law Enforcement and/or Child Protective Services for abuse or severe neglect. This position plays a critical role in direct patient care, medical evidence collection, provider credentialing, billing, HIPAA compliance, and overall clinic operations. We are seeking someone who is dependable, with a strong attention to detail, exceptional organizational skills, and the ability to navigate high-stress situations with empathy and professionalism. Experience working with children, especially those with trauma histories, is strongly preferred. This position is part-time, working 20 hours per week, and receives benefits (prorated at 50%). Responsibilities Coordinate child medical evaluations with Law Enforcement, Child Protective Services (DSS), and the Medical Director Coordinate with DSS/Law Enforcement to collect history and records prior to the exam Prepare and support patients during sensitive forensic medical exams Assist with evidence collection (e.g., sexual assault kits) and operate medical photography equipment Maintain accurate and confidential medical records, including file creation, documentation, and compliance tracking Coordinate insurance credentialing and re-credentialing for medical and mental health providers File and manage billing claims, appeal denials as necessary Stay informed of ongoing changes in Medicaid and private insurance policies to ensure accurate billing, coding, and reimbursement Monitor and maintain medical supply inventory and clinical equipment, including AED system verification Fulfill HIPAA Compliance Officer duties, including annual training compliance and policy updates Provide notary services as needed Participate in Multidisciplinary Team meetings and support overall CAPC operations Respond to after-hours and weekend on-call responsibilities as needed Qualifications Associate’s degree in Medical Office Assisting, plus certification from an accredited institution as a Medical Office Assistant or Certified Medical Assistant; OR High school diploma or GED equivalent plus certification from an accredited institution as a Medical Office Assistant or Certified Medical Assistant and 1 year of experience as a Medical Office Assistant; OR High school diploma or GED equivalent and 2 years of experience as a Medical Office Assistant; OR High school diploma or GED equivalent plus certification from an accredited institution as a Certified Nursing Assistant and 2 years of experience as a

Medical Office Assistant Additional Requirements:

Excellent communication and interpersonal skills; ability to quickly and easily build rapport across populations Strong knowledge of pediatric care, child development, and trauma-informed practices Sufficient knowledge of child protection and law enforcement systems Experience with HIPAA compliance, billing, coding, and insurance credentialing Strong computer skills and record management skills Ability to remain calm and supportive in high-pressure situations containing highly sensitive content Strong organizational and multi-tasking skills Must be dependable, self-motivated, and team-oriented Ability to accept constructive criticism and make changes accordingly Willingness/ability to work a flexible schedule, include evenings and occasional weekends as needed This position is considered light work; ability to lift up to 20 pounds.

Additional Information Preferences:

Experience in pediatric or trauma-focused healthcare settings Catawba County is an Equal Opportunity Employer. Catawba County Benefits As of 7/1/ 2024: You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees’ suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization.

Available benefits include:

Health Care Health:

For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.

Dental Insurance:

At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren) and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.

Vision Care:

Coverage is available, at group rates, for employee and dependents, with 2 plan options to choose from. Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.

Flexible Spending Accounts:

Pre-tax accounts which can be used to pay for qualified out-of-pocket medical, dental, vision expenses. Employee Wellness Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers’ compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services offered both in person and through telehealth. Acute care available to employee’s children ages 5-17 regardless of health insurance coverage and for employee’s adult children (ages 18-26) or employee’s spouse if covered on the county’s health insurance.

Wellness:

The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education and more.

Employee Assistance Program:

Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.

Work Life Balance Annual Leave:

Full-time employees earn from 10-21 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.

Sick Leave:

Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.

Holiday Leave:

Throughout the year, 11 days of paid leave are provided in recognition of holidays. Flexible work schedules. Time off for activities that support our local schools. Continuing educational assistance. Discount tickets to recreational venues. Employee appreciation days/activities. Tax-free flexible spending account to pay for dependent care.

Financial Security Local Governmental Employees Retirement System:

For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department. 401

K:

The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.

Other Tax Deferred Programs:

Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).

Longevity Pay:

After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.

Life Insurance:

Death benefit equal to one times employee’s annual salary with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.

Short Term Disability:

Available at no cost to employees, benefits are available after a 55-day waiting period.

Long Term Disability:

Available through payroll deduction at group rates. Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).