Medical Office Assistant Part-Time Position Available In Catawba, North Carolina
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Job Description
Medical Office Assistant – Part-Time 3.0 3.0 out of 5 stars Hickory, NC 28658 JOB Catawba County’s Child Advocacy and Protection Center (CAPC) is seeking a highly skilled, part-time Medical Office Assistant (MOA) to coordinate and assist the Medical Director during forensic medical evaluations for children under investigation with Law Enforcement and/or Child Protective Services for abuse or severe neglect. This position plays a critical role in direct patient care, medical evidence collection, provider credentialing, billing, HIPAA compliance, and overall clinic operations.
We are seeking someone who is dependable, with a strong attention to detail, exceptional organizational skills, and the ability to navigate high-stress situations with empathy and professionalism. Experience working with children, especially those with trauma histories, is strongly preferred.
This position is part-time, working 20 hours per week, and receives benefits (prorated at 50%).
EXAMPLE OF DUTIES
Coordinate child medical evaluations with Law Enforcement, Child Protective Services (DSS), and the Medical DirectorCoordinate with DSS/Law Enforcement to collect history and records prior to the examPrepare and support patients during sensitive forensic medical examsAssist with evidence collection (e.g., sexual assault kits) and operate medical photography equipmentMaintain accurate and confidential medical records, including file creation, documentation, and compliance trackingCoordinate insurance credentialing and re-credentialing for medical and mental health providersFile and manage billing claims, appeal denials as necessaryStay informed of ongoing changes in Medicaid and private insurance policies to ensure accurate billing, coding, and reimbursementMonitor and maintain medical supply inventory and clinical equipment, including AED system verificationFulfill HIPAA Compliance Officer duties, including annual training compliance and policy updatesProvide notary services as neededParticipate in Multidisciplinary Team meetings and support overall CAPC operationsRespond to after-hours and weekend on-call responsibilities as needed
SUPPLEMENTAL INFORMATION
Preferences:
Experience in pediatric or trauma-focused healthcare settings
