Document Imaging Supervisor Position Available In Norfolk, Massachusetts

Document Imaging Supervisor 3.9 3.9 out of 5 stars 600 Technology Center Drive, Stoughton, MA 02072 Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. The Document Imaging Supervisor oversees the daily operations of the Document Imaging Department. This position is responsible for managing a team tasked with receiving, processing, and archiving documents across the organization into the Laserfiche repository. The Supervisor ensures that departmental workflows are efficient, compliant, and aligned with organizational standards, while supporting interdepartmental coordination and system improvements. Essential Duties Staff Supervision Supervise and support daily team operations to ensure productivity and quality standards. Train and cross-train staff in document imaging procedures and Laserfiche system use. Conduct performance evaluations and provide regular coaching and feedback. Operational Oversight Manage the intake, scanning, indexing, and archiving of documents from all departments. Ensure timely, accurate, and secure entry of records into the Laserfiche repository. Monitor and enhance workflow processes, leveraging technology to reduce manual efforts. Interdepartmental Collaboration Serve as primary liaison between the Document Imaging Department and other departments. Facilitate document handoff processes and resolve submission or archival issues. Support the development of standardized procedures for document imaging across departments. Process Improvement and System Utilization Track key performance indicators and identify opportunities for operational improvements. Stay current with Laserfiche software updates and integrate enhancements into departmental practices. Compliance and General Duties Ensure departmental procedures align with internal policies and external regulations. Report suspected consumer abuse or neglect in accordance with DPPC guidelines. Perform additional duties as assigned by the Department Manager. Competencies Team leadership Excellent organizational skills Document archiving (Laserfiche) Attention to detail Workflow optimization Time management Strong interpersonal skills Cross-department coordination Clear communication Tech adaptability Problem-solving Confidentiality & compliance Education High School diploma or equivalent preferred Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Travel Travel to company sites or conferences as required. Other Duties Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience. Sign on bonus Referral bonus Work/Life Balance

• flexible work schedules Paid time off
• 25 days per year for full time staff 14 paid Holidays Tempus Wellness
• Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit based increases Employee Recognition Program Financial Wellness
• 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunities Work Authorization/Security Clearance All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results.

Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts. EEO Statement Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.