Quality Systems Coordinator Position Available In Wake, North Carolina

Quality Systems Coordinator 2.8 2.8 out of 5 stars Morrisville, NC At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we are driven by a bold vision: To be the leading manufacturer of trading card games and collectible cards . Located in the dynamic Research Triangle Park and Piedmont Triad regions of North Carolina, we’re at the forefront of the industry. Since our inception in 2014, our talented team has built a world-class organization that excels in customer focus, market competitiveness, and unwavering quality standards. Specializing in trading specialties and collectible cards, MPG offers a variety of unique services that set us apart. Our commitment to excellence has fueled our rapid growth, nearly tripling in size since 2019. We attribute this success to our innovative approach and the high standards we uphold in every aspect of our work. Join us at MPG and be part of a forward-thinking company that is shaping the future of trading card games and collectibles. Together, we can achieve great things and continue to lead the industry! Click here to review our Privacy Notice for applicants. Role is Monday – Friday 8am – 5pm onsite in

Morrisville, NC What You’ll Do Quality Management:

Understand and follow MPG Quality Management System, Quality Policy, and Corporate Objectives while ensuring quality workmanship in all duties

Non-Conformance Analysis:

Review documented reports of internal and supplier non-conformances and actively assist multiple departments with root cause investigations

Corrective Action Support:

Assist with development and implementation of corrective and preventative actions in response to non-conformances, including follow-up verification of effectiveness

Disposition Monitoring:

Track disposition actions such as scrap and reprint to ensure completeness and proper documentation per Quality Management System requirements

Calibration Coordination:

Coordinate equipment calibration activities with the maintenance department and work closely with employees on calibration inquiries and intervals

Calibration Management:

Track calibration records (in-house and external services), update logs, and attend calibration activities to ensure policy compliance

Document Control:

Assist with Quality Management System document updating, control of revisions, and maintenance of the

Document Control System Documentation Creation:

Create, maintain, control, and communicate Quality System documents while gathering and reviewing physical evidence for electronic filing

CAR Administration:

Assist with Corrective Action Request assignments, documentation, and facilitate Root Cause Analysis meetings

Process Improvement:

Support departmental Opportunities for Improvement (OFI) implementation and participate in process mapping investigations

Stakeholder Representation:

Participate in company and customer meetings representing the Quality Systems department as needed

What You’ll Bring Educational Background:

High school diploma or equivalent required

Quality Experience:

Minimum 1 year of relevant experience working in an ISO environment

Technical Proficiency:

Proficiency with intranet and management information systems (MIS) Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook) Experience with Adobe Acrobat software Ability to perform mathematical calculations (addition, subtraction, multiplication, division)

Professional Skills:

Excellent customer service and interpersonal abilities Strong attention to detail and organizational capabilities Effective problem-solving and decision-making skills Clear oral and written communication abilities Ability to manage multiple priorities in fast-paced environments

Compliance Knowledge:

Understanding of quality, safety, and work rules and regulations Familiarity with ISO requirements and quality management principles Knowledge of calibration systems and document control processes

How You Will Be Successful Quality Focus:

Maintain unwavering commitment to quality standards and continuous improvement in all activities

Analytical Thinking:

Apply systematic approaches to root cause analysis and problem-solving for non-conformances

Detail Orientation:

Ensure accuracy and completeness in documentation, calibration tracking, and process compliance

Collaborative Approach:

Work effectively across departments to support quality initiatives and corrective actions

Process Excellence:

Contribute to the effectiveness of quality management systems through diligent documentation and follow-through

Communication Skills:

Clearly convey quality requirements and findings to diverse stakeholders

Continuous Learning:

Stay current with quality management best practices and ISO requirements

Organizational Excellence:

Manage multiple quality projects and priorities while meeting deadlines

Proactive Mindset:

Identify opportunities for improvement and take initiative in quality enhancement activities

Compliance Commitment:

Consistently adhere to company policies, security protocols, and quality standards #MillAll What to Expect MPG offers a leading-edge compensation package which includes the following: A highly competitive compensation “above the industry” commensurate with experience which includes an annual incentive bonus plan 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents 401(k) Plan with up to a 6% (dollar for dollar) Employer match Health Savings/Flexible Spending Account options Paid time off, including 10 company-paid holidays, plus 1 floating holiday Employee Assistance Program Comprehensive relocation package available for qualified candidates And, much more! Millennium Print Group is an Equal Opportunity Employer The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.