Escalation Speciality Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The job of an Escalations Representative 1 in the banking sector in Charlotte, NC involves handling approximately 45-55 cases daily related to wire transfer investigations. Responsibilities include payment research, matching inbound and outbound wires, identifying discrepancies, and communicating with Correspondent Financial Institutions and Internal Client Service officers. Required qualifications include at least 1 year of wire transfer experience. Pega and/or IntelliTracs Wire Investigations background is a plus. The position is for a 6-month duration with possibilities for extension.
Job Description
Job Description:
Position Detail:
A variety of soft skills and experience may be required for thefollowing role Please ensure you check the overview belowcarefully.
Position:
“Escalations Representative 1”
Client:
Banking Job duration: 06 Months (Possibilities of extension)
Location:
Charlotte, NC (Onsite) Job details: The escalations representative will be responsible for handlingapprox. 45-55 cases per day as it relates to wire transferinvestigations. This includes but not limited to payment research, matching inboundwire to outbound wire to identify discrepancies, formatting issues,invalid details etc. Use of swift, fed and chips electronic messaging to CorrespondentFinancial Institutions and Internal Client Service officers viainternal email.
Required:
Wire Transfer Knowledge 1+ years wire transfer experience(processing or investigations) Desired (Nice to have/not mandatory): Pega and/or IntelliTracs Wire Investigations background
