Support Personnel Position Available In Onslow, North Carolina

Support Personnel EagleGrace Global Camp Lejeune, NC 28547

Position Description:

Support personnel: These services involve vetting and issuing access passes, ensuring compliance with relevant laws and regulations, and protecting collected information in accordance with privacy regulations. Support personnel will perform tasks like filing, collating, recording information, and operating office equipment (copier, fax, scanner, telephone, etc.). Duties include but not limited to greeting customers, screening documents for correctness/compliance, data entry, and communicate with Prime Contractors to schedule appointments for contractor vetting. Personnel shall work with customers at any stage of the vetting process and assist them with any problems encountered.

Requirements:

Clearance Requirement:

National Agency Check with Inquirers (NACI) clearances for all personnel prior to commencement of work. Proficiency in Microsoft Windows, Microsoft Office Suite, customer service training and conflict resolution training. July 8th

Start Date Project Summary:

Commercial Vehicle Escort:

These services consist of the receiving and staging of commercial vehicles, verification and recording of driver, passenger, vehicular, and delivery/service information, contacting the responsible escort, verifying proper escort credentials, and releasing vehicles from the CV lane and/or the staging lot in accordance with installation laws, regulations, and policies. Process Applications for

Base Access:

Responsible for issuing, reviewing, and processing applications for vehicle registration ensuring applications and supporting documents are complete, valid, and comply with applicable laws, regulations, and rules for determining eligibility of the applicant.

Issuing Temporary Passes:

Responsible for reviewing, processing, and issuing temporary passes for all commercial vehicles to the installation in accordance with established laws, regulations, and rules (provided by COR). Personnel will maintain accountability of issued passes and on-hand passes.

Reporting of Expired, Fraudulent, or Suspicious Documents Operate Computerized Databases:

Responsible for operating separate computerized databases. Personnel are responsible for entering data, verifying accuracy of data, and updating data as changes occur.

Daily Status Logbook Entry:

Personnel shall complete the log during normal business and turn the logs into the Government at the end of each workday.

Directing of Commercial Vehicle Traffic:

Responsible for directing commercial vehicles to the CV lanes prior to the installation gate.

Receive and Stage Commercial Vehicles:

Responsible for receiving and staging commercial vehicles at the commercial vehicle lanes or escort lot.

Verification of Driver/Delivery Information:

Responsible for collecting, verifying, and recording all driver, passenger, vehicular, and delivery/service information and documentation while vehicle is in the CV lanes.

Commercial Vehicle Log:

Responsible for correctly completing the data entries into the daily status logbook.

Coordination/Verification of Escort:

Responsible for identifying the responsible escort from the list of Government approved escorts and coordinating the escort and verifying the escort’s credentials upon arrival. Release of Commercial Vehicles to

Escort:

Once all information has been recorded, and parties to be escorted, have been verified, the contractor will release the vehicle from the CV lane or escort lot. EagleGrace Global LLC, is an Equal Opportunity Employer EOE/AA/M/F/D/V and prohibits discrimination and harassment of any kind, or any other characteristic protected by law.

Job Types:

Full-time, Contract Pay:

$38,400.00 per year

Benefits:

401(k) Health insurance Paid time off

Schedule:

8 hour shift On call

Work Location:

In person