Order Entry Specialist I Position Available In Hillsborough, Florida

Order Entry Specialist I ABI Document Support Services – 2.4 Tampa, FL Job Details Full-time $17.50 an hour 1 day ago Qualifications Some college High school diploma or GED Data entry Organizational skills Typing Communication skills Entry level Full Job Description Choice Legal is looking for a Data Entry Specialist (internally called an Order Entry Specialist) to join our team! The Order Entry (OE) Specialist’s role is to process new orders. The OE Specialist verifies that the ordering customer information, and billing information that the client provided is correct. Court information, subject information, Opposing Counsel(s) and if applicable Co-Defense Counsel(s) information is also verified, as well as, addresses for facilities using various internet search engines. Each OE Specialist shall review their own orders for accuracy prior to giving it to the QC person for final review and print out QC sheet(s) for QC Review. The primary objective of the OE position is to establish correct information in preparing legal documents to be sent to all appropriate parties, including the Ordering Customer, Opposing Counsel(s) and/or Co-Defense Counsel(s), and Facilities, as well as a correct invoice to the billing party. This role is in-person for our Tampa, FL office , full time position with a standard work schedule Monday-Friday (standard hours). It may be necessary to work overtime depending on business needs

ESSENTIAL JOB FUNCTIONS

Establish correct information in regard to all aspects of orders: Ordering client information, Bill To information, court information, Opposing and Co-Defense Counsel information, facility information, patient/subject information, and assign appropriate order date, and deposition date to each order depending on order type and client reference. “Set-up order” and assign the corresponding database codes for the Customer, Billing/Carrier, pending court, all Counsels listed, and facilities. Perform internet research as needed to locate working telephone/facsimile numbers or a physical address for appropriate contact person for Opposing Counsel and/or Co-Defense Counsel, and Business Entities. Enter order into the system in a timely manner, as defined by the Department Supervisor or Manager. Enter status into the ABI computer system documenting employee’s name, date, indicating when order was “set up and entered”; apply 24-hour Confirmation for Client; and status that order has been sent to review. Clearly communicate by flagging orders to print/sort any and all special client requirements to ensure that orders are processed in accordance to the client’s special preferences and/or standard procedures. Report daily productivity numbers to the manager/supervisor by maintaining documentation for all orders processed using the Order Entry Daily Log. Follow any local, state of federal rules, regulations or laws as it pertains to the order. Identify orders that cannot be processed without additional information, documentation, or clarification, and flag the order accordingly. Maintain client, court and facility databases as required. Assist with department clerical work and/or any other duties as indicated by the supervisor/manager. Level II Verify/Review each order using the QC sheets for correct information entered by OE Specialist in regards to all aspects of orders; ordering client information, Bill To information, court information, Opposing and Co-Defense Counsel information, facility information, patient/subject information, order date, and deposition date. Determine when an order has corrections to be made and return it to the individual who entered the order for any corrections and/or questions. Enter the appropriate status in the system that the order has been “reviewed”; and that the order has been sent to print. “Set-up”, “enter” and “QC/Review” special client requirements/instructions. Ensure all necessary legal documents, internal forms or client attachments are included with the order. Verify the correct court venue was selected when the case resides within a county with multiple court locations. Verify that the correct office code was selected when a facility is located in another state. Manual modification of legal documents in PDF or Word format. Maintain client, court and facility databases as required. Level III Review and track all orders where the client needs to be contacted for clarification, unable to locate facilities, or to obtain missing information regarding their request before forwarding to the appropriate person for contacting the client. Track and correct orders where additional information is obtained or has been verified by the client to ensure proper processing of the legal documents. Track and report all new Adjusters/Attorneys that have been added in the system. Report and enter new Opposing Counsel Accounts in the system. Follow up to ensure that all orders received have been processed (import list). Answer all incoming emails addressed to the Order Entry Department regarding updates to orders received, attachment, new client instructions, and the processing of those orders. Enter new orders online on behalf of client. Print orders off-line. Review departmental and individual errors reported. Produce the “daily noon count.” Add additional Notice to Consumers to Civil, Trial and Federal Subpoenas, when necessary. Process Civil, Trial and Federal Subpoenas without Notice to Consumer. Revise Federal Subpoenas manually, according to location and court jurisdiction or Deposition Officer, following Rule 45 of the Federal Rule. QC Review and prepare orders which require

CLIENT APPROVAL FIRST.

Knowledge of legal codes: CCP; Evidence Code; Federal Rule; Labor Code; and HIPAA. Process and special local, state or federal orders. Print, sort and assemble any order type when necessary. Assist with training and/or retraining employees and visitors learning the life of a work order. Create and update department training material as needed. Access Sol-Com when information needed is not found in the system. Retrieve and forward emails regarding Waivers to designated persons. Assist with answering questions that OE Specialists might have regarding processing an order. Assist the OE Supervisor of Operations Manager with any reports, and/or projects that may be assigned. Manual modification of legal documents in PDF or Word format. Update models in software when necessary. Medical front office Medical back office Medical Registrar Legal Assistant Legal Secretary Medical Records Paralegal Medical Records Spercialist

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience High school graduate or GED equivalent. Some college desirable but not required. Prior work experience in data entry. Preferred work experience in a medical, legal, or insurance claims office.

ESSENTIAL COMPETENCIES QUALIFICATIONS

Must be a qualified typist with a minimum of 45 W.P.M. Must be proficient on the internet with searching and locating information quickly. Must have good understanding of the organization’s goals and objectives. Must be highly self-motivated and directed. Must have ability to adapt to changes and absorb new ideas and concepts quickly. Must have good analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Must have some understanding of the internal processes of medical facilities and med-legal terminology. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

LANGUAGE/COMMUNICATION SKILLS

Ability to read, analyze and interpret common correspondence and records. Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar. Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community. Choice Legal is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. Equal Opportunity Employer – Minorities/Females/Disabled/Veterans