Administrative Specialist 1 Confidential (Ombudsmans Office) Position Available In Bergen, New Jersey

Administrative Specialist 1 Confidential (Ombudsman’s Office) New Jersey Courts – 4.2 Hackensack, NJ Job Details Full-time $47,400.76 – $74,716.17 a year 21 hours ago Benefits Health insurance Dental insurance Life insurance Qualifications Customer service 3 years Analysis skills Driver’s License Typing Communication skills Entry level Office experience Full Job Description Description When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

SALARY:

The salary range for this position is $47,400.76 to $74,716.17 for Schedule A, and $47,400.76 to $70,980.36 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B. The Judiciary offers a strong opportunity for growth. Should additional positions become available within five (5) months of the closing date, the applicant pool from this posting may be used to fill additional positions.

JOB DESCRIPTION

Under the direction of the Ombudsman and EEO/AA Officer, this detail-oriented individual will possess superior communication and customer service skills and will provide administrative support as assigned. The selected candidate will assist with community outreach programs, prepare statistical reports and analyses, and will provide assistance to customers in person, on the phone and in writing.

REMOTE WORK

: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access. Example of Duties Regular and predictable physical presence at the worksite is an essential function of this position. Additional duties include but are not limited to: Answer inquiries from the public. Inform clients or customers about available services. Explain Judiciary policies or procedures to clients or customers. Refer individuals to appropriate federal, state, county or local agencies. Review complaints for routing to appropriate unit, department or individual. Compose routine and non-routine correspondence. Assist with preparing documents for investigations, such as interview transcripts, exhibits and correspondence. Assist with scheduling interviews. Maintain confidentiality when handling highly sensitive and confidential information related to EEO complaints and investigations with utmost discretion. Monitor deadlines for various EEO processes and ensure compliance with relevant regulations and internal policies. Assist with the planning and execution of outreach initiatives, including scheduling/tracking participants. Prepare and process various EEO related forms and documents. Input and update information into databases and spreadsheets, ensuring accuracy and completeness of records. Assist the EEO officer with gathering data and composing end of year complaint and recruitment reports. Provide administrative assistance to the EEO officer with workforce analysis end of year reports. Perform related duties as required. Qualifications Three years of experience in an office environment performing a variety of clerical and support services to include keyboarding and one or more of the following: document or information processing, handling payments for fees, recording monies received, reconciling balances or accounts and/or scheduling meetings or appointments.

Testing:

Applicants selected to interview must pass an appointing authority administered examination to demonstrate keyboarding skills at the Judiciary standard of at least 25 words per minute, or must have otherwise demonstrated this competency as detailed below. The appointing authority administered examination is waived for the following applicants who have been deemed to possess keyboarding skills at the Judiciary standard of 25 words per minute: All applicants who possess a current typing proficiency certification issued by the New Jersey Civil Service Commission or the New Jersey Judiciary. Judiciary staff that have permanent status in a career service title requiring a keyboarding, typing or stenography test. Judiciary staff in unclassified titles requiring a keyboarding, typing or stenography test.

Supplemental Information Driver’s License:

Appointee will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position. Authorization to

Work:

US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note:

Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law:

In accordance with

N.J.S.A. 52

14-7 (L. 2011, Chapter 70), the “New Jersey First Act,” all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

HOW TO APPLY

The NJ Judiciary requires all applicants to complete the application process fully and as instructed. All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable. Use a separate section to describe each position. Applicants who indicate “see resume” or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered. The New Jersey Judiciary consists of: the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System. The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey. The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer Committed to Ensuring an Open Door to Justice NeoGov applicant support at 1-877-204-4442 (toll free call) Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)