Law Clerk – Document Review – 166611 Position Available In Hillsborough, Florida

Law Clerk

• Document Review
• 166611 Raise Tampa, FL 33637
• Remote We’re Hiring!

Our key client in the Legal industry is growing like crazy and adding to their team. We have a Client Services Project Specialist role on the team.

Pay Rate:

$30.00/hour on W2

Work Type:

Remote

• All approved Locations | Preference for EST, early CST, and late

PST Work Schedule:

Varied, need coverage from 6:00 AM EST to 6:00

PM PST Duration:

12-month contract (with possible extension and conversion)

Job Overview:

Project Attorneys/Specialists ensure their assigned tasks are handled timely and in line with the provided directions and expected results. Ensures that consumer-facing discussions are effective and handled with empathy. This position requires collaboration and coordination with internal teams, project managers, and clients. Attention to quality assurance and meeting client deadlines and deliverables are other key elements of the role. Project Attorneys/Specialists will professionally communicate with clients and demonstrate a client-focused ethos. This role is expected to be an escalation route to review consumer-facing inquiries or issues that cannot be resolved by standardized processes.

Key Responsibilities:

Respond to complex inquiries from customers and clients across various communication methods, including phone, email, and written correspondence. Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required. Work effectively in a highly collaborative environment with various business partners. Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project. Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution. Top 3

Required Skills:

Soft Skills for Phone Critical Thinking Positive/a good culture fit

Qualifications:

Education:

JD from an accredited U.S. law school or foreign law degree with LLM. Must be willing to handle phone communications.

Virtual Workplace:

Dedicated and distraction-free work environment to handle confidential and consumer-facing phone calls.

Computer Skills:

Outstanding computer literacy, including experience with MS Office Suite, specifically MS Word, MS Excel, and MS Outlook/Teams. Experience with MS Access a plus but not required.

Communication:

Exceptional written and verbal communication skills are required. Ability to clearly communicate complex ideas to diverse audiences with brevity. High level of extemporaneous speaking skills is preferred. Hearing and comprehending verbal messages, then confirming back the understanding.

Time Management:

Ability to handle changing and competing priorities to support business needs. Exceptional planning and organizational skills.

Critical Thinking and Analysis:

Expertise with identifying problems, causes, and potential solutions. An aptitude for analyzing the effectiveness of processes and procedures. Maintains keen attention to detail and the ability to understand and apply new information quickly, accurately, and consistently.

Document Management:

Meticulous recordkeeping skills. Ability to properly document work product in accordance with company protocol.

Conflict Resolution:

Proficiency in identifying complaints and consumer agitation, along with the capacity to stay calm under pressure or when in conflict, especially while on phones. Ability to listen with an open mind and to consider other’s ideas to find a mutually beneficial path forward. Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans’ status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal opportunity employer encouraging diversity in the workplace. #

HOTJOB Job Type:

Contract Pay:

$30.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

Remote