Personal Injury Intake Specialist Position Available In Jefferson, Alabama

Personal Injury Intake Specialist Turnbull, Moak, & Pendergrass Birmingham, AL Job Details Full-time Estimated:

$37.1K – $45.1K a year 19 hours ago Benefits Free parking Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Opportunities for advancement Life insurance Referral program Retirement plan Qualifications Intake Case management software Mid-level Personal injury law Case management 1 year Personal injury case experience

Leadership Full Job Description Job Title:

Intake Specialist Job Type:

Full-Time Pay:

Competitive, based on experience Are you an experienced personal injury intake professional looking to take the next step in your career? Do you thrive in a fast-paced environment and enjoy working with a team? If so, we want to hear from you!

About Us:

At Turnbull, Moak, & Pendergrass, we are dedicated to fighting for our clients and providing exceptional representation. Our firm is growing, and we are looking for an Intake Specialist to join our intake team and ensure a smooth, efficient process for new clients.

Job Description:

Respond promptly to potential client inquiries via phone, email, online forms, and other communication channels. Conduct thorough interviews to gather essential details about the client’s personal injury case. Assess the merits of the case and determine if it meets the firm’s criteria for further review. Enter all collected data into the firm’s case management system accurately and efficiently. Guide potential clients through the sign-up process, including explaining the legal services the firm offers and addressing any questions or concerns. Assist with preparing and sending retainer agreements or other required documentation for client signatures. Coordinate with legal assistants or attorneys to ensure the seamless onboarding of new clients. Maintain and strengthen relationships with medical professionals, service providers, and other referring parties who may send potential clients to the firm. Communicate effectively with referral sources to ensure they are kept updated on the status of cases. Assist in tracking referral leads and managing the referral network database. Actively seek new referral relationships to expand the firm’s client base. Collaborate with the marketing team to identify and pursue lead generation opportunities, including online advertising, community outreach, and networking opportunities. Track case milestones to ensure important deadlines are met in the intake process. Communicate case updates to clients as needed until the handover to the legal team. Assist with other administrative tasks and special projects as assigned. Why Join Us? At Turnbull, Moak, & Pendergrass, we take care of our employees as well as our clients! Our firm offers a highly competitive benefits package, including: Competitive Pay – based on experience, with opportunities for growth. Fully Paid Health, Dental, and Vision Insurance – The firm covers 100% of the cost for individual coverage, ensuring you have access to top-tier medical benefits at no expense to you. 401(k) with Employer Match – Helping you build your financial future with a firm-sponsored retirement plan and matching contributions. Generous PTO & Paid Holidays – We recognize the importance of work-life balance and provide ample paid time off, including major holidays.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Free parking Health insurance Life insurance Opportunities for advancement Paid time off Parental leave Referral program Retirement plan Vision insurance

Schedule:

8 hour shift Monday to Friday No weekends

Experience:

Intake:

1 year (Required) Personal injury law: 1 year (Required) Ability to

Commute:

Birmingham, AL 35223 (Required)

Work Location:

In person