Personal Injury Intake Specialist Position Available In Jefferson, Alabama

Personal Injury Intake Specialist 4.0 4.0 out of 5 stars Monroe, NC 28112 Personal Injury Intake Specialist Monroe, North Carolina Jones Networking is recruiting for an Intake Specialist to join a Personal Injury Law Firm in Monroe, NC. Our client offers a competitive salary, excellent benefits, PTO and 401K. Position Summary for the

Personal Injury Intake Specialist:

• Answer a high volume of inbound calls, setting a professional and supportive tone for every interaction.
• Apply firm intake protocols to assess the eligibility of potential clients.
• Retrieve and review accident reports, schedule consultations, and walk clients through the intake process.
• Clearly explain the benefits of legal representation with our firm—and what next steps look like.
• Deliver respectful, honest feedback when a case doesn’t meet the firm’s criteria
• Accurately document calls and assist with follow-up communications and administrative intake tasks.
• Represent the firm with care, confidence, and compassion at every stage of the intake experience.
• Meet performance targets for call volume and appointments set.

Qualifications Summary for the

Personal Injury Intake Specialist:

• At least 1 year of intake experience required within a legal or personal injury background
• Bachelor’s degree preferred
• Spanish / English bilingual candidates strongly preferred
• Excellent communication and interpersonal skills, with the ability to build trust quickly
• Strong multitasking skills and attention to detail in a fast-paced environment
• A calm, client-focused mindset with the ability to remain composed under pressure
• Passion for helping others and being a steady, reliable first impression Salary and Benefits Summary for the

Personal Injury Intake Specialist:

• Salary is commensurate with experience
• Generous health benefits package
• 401(k) retirement plan and PTO
• Life and disability insurance

Job Type:

Full-time Pay:

$15.00

• $19.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Work Location:

In person