Legal Intake Specialist – Personal Injury Position Available In Broward, Florida

Legal Intake Specialist – Personal Injury Law Offices of Anidjar & Levine, P.A. – 2.8 Fort Lauderdale, FL Job Details Full-time $19 – $25 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Customer service Intake English Microsoft Office Personal injury law High school diploma or GED Driver’s License Bachelor’s degree Organizational skills Law office Certified Notary Public Associate’s degree Entry level

Full Job Description About Us:

Are you passionate about making a meaningful impact in people’s lives? Join the best personal injury law firm in Florida, where we combine exceptional legal expertise with compassionate client care. Our firm boasts a stellar track record of success, dedicated to securing the best possible outcomes for individuals affected by accidents and negligence. As we continue to grow, we’re seeking a motivated and detail-oriented Legal Intake Specialist to become a key player in our mission to deliver outstanding legal services.

Position Overview:

As a Legal Intake Specialist, you will be the first impression clients have of our firm. This pivotal role demands a customer-centric professional who excels in communication, organization, and problem-solving. You will engage with prospective clients, assess their personal injury claims, and facilitate a seamless transition into our legal process. Your contributions will directly influence the firm’s success and uphold our commitment to excellence in client service.

Key Responsibilities:

Be the welcoming face of our firm by serving as the initial point of contact for prospective clients via phone and email. Conduct insightful client consultations to gather comprehensive information about potential personal injury cases. Evaluate case merits through thorough screening processes, ensuring alignment with our firm’s criteria. Collect and meticulously document essential personal, medical, and accident details to prepare cases for legal assessment. Communicate with empathy and clarity, addressing prospective clients’ questions and guiding them through the legal journey. Coordinate seamlessly by scheduling consultations with our attorneys, ensuring timely follow-ups and efficient case intake. Educate clients on our firm’s processes and next steps, fostering trust and transparency. Organize and review accident reports, medical records, and other pertinent documentation to support case preparation. Proactively follow up with potential clients to encourage consultation scheduling and case progression. Collaborate effectively with attorneys, paralegals, and support staff to ensure smooth handling from intake to case opening. Maintain the highest standards of compliance with firm policies, legal ethics, and confidentiality regulations in all client interactions.

Qualifications:

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. 1+ years in an intake or customer service role, ideally within a law firm or legal setting. Personal injury experience is a significant advantage. Understanding of personal injury law is a significant benefit but not mandatory. Exceptional verbal and written skills, with the ability to convey information clearly and empathetically. Strong ability to connect with clients undergoing challenging times, demonstrating genuine empathy. Proven ability to handle sensitive information discreetly and maintain strict confidentiality. Detail-oriented with excellent organizational skills, capable of managing multiple tasks efficiently. Skilled in Microsoft Office Suite (Word, Excel, Outlook) and familiar with case management software (e.g., Lead Docket, Filevine) is a plus. Ability to thrive in a fast-paced environment, managing high volumes of inquiries effectively. Bilingual abilities (Spanish, Creole, etc.) are highly desirable.

What We Offer:

Attractive salary package aligned with industry standards.

Comprehensive Benefits :

Inclusive health, dental, vision, and retirement plans with employer match. Paid time off (PTO) and holidays Professional growth opportunities for continuous learning, professional development, and career advancement within a top-tier personal injury law firm. A collaborative and inclusive team culture where your contributions are valued and recognized. Play a crucial role in helping individuals seek justice and recover from their injuries. How to

Apply:

Ready to take the next step in your career with Florida’s premier personal injury law firm? Submit your resume and application today to join our dedicated team of professionals.

Equal Opportunity Employer:

We are an equal-opportunity employer and encourage candidates from all backgrounds to apply. We are committed to building a diverse and inclusive workplace where everyone’s contributions are valued.

Job Type:

Full-time Pay:

$19.00 – $25.00 per hour Expected hours: 40 – 45 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Ability to

Commute:

Fort Lauderdale, FL 33316 (Preferred) Ability to

Relocate:

Fort Lauderdale, FL 33316: Relocate before starting work (Preferred)

Work Location:

In person