Inbound Customer Service Representatives – Banking, Finance and Law Position Available In Palm Beach, Florida
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Job Description
Inbound Customer Service Representatives – Banking, Finance and Law 2.8 2.8 out of 5 stars Palm Beach Gardens, FL About us We are a Florida based, FAMILY owned Banking Law Firm. We have represented some of the largest banks and financial institutions in the USA for over 20 years. We handle default servicing for multiple banks in pursuit of their assets throughout Florida. We are one of the largest banking law firms in the USA and have been growing steady since 2002!
Our work environment includes:
Modern office setting Fast-paced Teamwork mentality Supportive management Growth Opportunities We are currently seeking energetic and friendly professionals to join our team of Inbound Customer Service Representatives. The successful candidates will be responsible for answering incoming phone calls from banking customers and using company policies to resolve customer issues. Our Inbound Customer Service Representatives often have a high-volume workload, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to prioritize work and make quick and accurate decisions. Ideal candidates should have the following skills: 1.
POSITIVE
attitude 2. A good eye for
DETAILS 3.
High
INTEGRITY 4.
Strong
TEAMWORK
mentality 5.
ASSERTIVE
demeanor 6.
PROBLEM SOLVING
skills 7. EMPATHY to de-escalate 8. Clear and effective
COMMUNICATIONS
over the phone (English Required & Spanish preferred)
Job Type:
Full-time Pay:
$17.00 – $22.00 per hour Expected hours: 40 – 50 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required) Spanish (Required) Ability to
Relocate:
Palm Beach Gardens, FL:
Relocate before starting work (Required)
Work Location:
In person