Litify Support Specialist #967561 Position Available In Hillsborough, Florida

Litify Support Specialist #967561 3.5 3.5 out of 5 stars Tampa, FL 33611

Title:

Jr.

Litify Support Specialist Duration:

Contract-to-Hire Seeking an enthusiastic Litify Support Specialist to join our Rocky Point Tampa, FL office. TheLitify Support Specialist is responsible for updating Litify with current client Reporting guidelines and ensuring all automated tasks function correctly. This position supports various data entry and system update functions within the Litify case Management system. The following success factors describe individuals who thrive in our

Firm:

Helpful, congenial, personable, positive Unpretentious, approachable, respectful, team oriented Accountable, take ownership, correct mistakes Organized, timely, confidential, responsive (within 24 hours) Tasks and Responsibilities Review and monitor client reporting guidelines to ensure the case management system accurately reflects compliance requirements Update client abstracts based on client reporting guidelines Develop and maintain automated tasks in Litify to drive continual system improvements Conduct regular system audits to ensure all updates are correctly implemented and functional Collaborate with the billing rates team to ensure updates are cohesive and efficiently applied Maintain comprehensive documentation of all updates and processes for future reference and training Support the Litify team with general data entry Execute special assignments, projects, and other tasks as identified or assigned Assist with lower level Litify Help Desk requests Education, Experience, and Skills High school diploma required; Bachelor’s degree in a related field preferred Minimum of 3 years’ experience in legal billing , process automation, or a related role Proficiency with Microsoft Office and SaaS platforms Experience with Litify preferred (She wants to see Litify people) Operates with a high level of precision and strong attention to detail Ability to multitask, prioritize, and meet tight deadlines Performs well in a fast-paced, dynamic work environment Adaptable to shifting priorities and work demands

Job Type:

Full-time Pay:

$18.00 – $24.00 per hour

Shift:

Day shift

Work Location:

In person