Print Support Specialist Position Available In Cumberland, North Carolina

Job Description:

Print Support Specialist Fayetteville, NC (hybrid) Print SupportSpecialist I needed for a contract from July 1, 2025, to September1, 2025 at a VA Hospital in Fayetteville, NC (2300 Ramsey St,28301). This is a print production and mail hybrid position. Therole involves printing patient letters, inserting them intoenvelopes, metering, applying postage, and recording daily metrics.

This is a single-person site outside of employees from the endcustomer. Parking is provided. Responsibilities Daily support ofsite-specific network and workstation printers Print and prepareoutbound patient mail Meter and apply postage to outgoing mailRecord daily metrics (letters sent, alignment issues, return mail)Respond to customer support requests and resolve quickly,accurately, and professionally Escalate issues to Customer ServiceTechnician or Integrated Account Manager as needed Keep customerupdated on progress of issue resolution Provide remote accessguidance and document troubleshooting information Provide regularfleet updates to Printer Fleet Manager or Integrated AccountManager Manage on-site parts, consumables, and hot swap inventoryResponsible for printer procurement as required Document and reportfleet meter reads Maintain printer fleet tools/databasesRequirements High School Diploma or equivalent (additionaleducation preferred) Mail experience and print productionexperience required IT Help Desk support experience (application &hardware) preferred HP Certifications preferred Excellent customerservice skills Comfortable working independently and withtechnology Good project management skills and ability to prioritizeStrong technical knowledge of network and site-specific printersModest physical effort required (lifting under 20 lbs, standing,bending, reaching) Moderate dexterity (keyboarding, hand tools,eye/hand coordination)

Dress Code:

Business Casual Jeans or Khakisacceptable; collared shirt required. Clothes must be clean andpresentable. Closed-toed shoes required. Hair should be trimmed. Nodriving required Metasys Technologies is an equal opportunityemployer. All applicants will be considered for employment withoutattention to race, color, religion, sex, sexual orientation, genderidentify, national origin, veteran or disability status.