Driver Risk/Loss Prevention Specialist Position Available In Hillsborough, Florida

Driver Risk/Loss Prevention Specialist MCBC Medical Delivery Services

LLC 7861

Woodland Center Boulevard, Tampa, FL 33614

Description:

Exciting Career Opportunity at MDS (SDS-Rx)! Medical Delivery Services (MDS) is a nationwide leader in courier services, specializing in the secure and timely transport of nuclear medicine. Our mission is to enhance patient care through reliable, on-time deliveries— right patient, right place, right time. We are currently seeking a highly motivated individual to join our growing team as a Driver Risk/Loss Prevention Specialist at our Tampa, FL office. In this role, you will be responsible for identifying, analyzing, and mitigating risks and losses within the company network. This role focuses on implementing proactive strategies to prevent losses, investigating service failures, and ensuring optimal driver relations. You will collaborate with various teams to address risks related to transportation operations, safety, and compliance while maintaining a high standard of service and minimizing operational disruptions. To learn more about our company, please visit our website at?

https:

//www.sds-rx.com/.

Compensation:

$24.00 per hour•$27.00 per hour

Schedule:

Monday•Friday, 8:00am•5:00pm

Location:

Medical Delivery Services 7861 Woodland Center Blvd, Tampa

FL 33614.

Requirements:

Job Responsibilities:

Loss Prevention :

Develop and implement loss prevention strategies across the transportation network. Monitor and analyze incidents of loss and damage within transportation operations. Monitor data for patterns of loss, theft, or service failures (e.g., high loss rates with certain routes, drivers, or types of shipments). Analyze delivery logs and GPS tracking data to identify discrepancies or inconsistencies that could point to fraud, miss delivery, or improper handling of packages. Recommend and implement technologies (e.g., tracking systems, security cameras, or real-time alerts) to improve oversight and prevent losses. Work with safety and operations teams to identify gaps in operational procedures or courier behavior that may lead to losses or service failures.

Risk Management :

Identify potential risks associated with transportation operations, including driver behavior, accidents, and safety compliance, with a strong focus on enhancing the preparation of new drivers. Collaborate with safety and compliance teams to ensure that new drivers receive comprehensive training on industry regulations and best practices. This collaboration will help mitigate liability risks by ensuring that all drivers, especially those newly onboarded, understand their responsibilities and the safety protocols necessary to reduce service-related issues and improve compliance. Assess operational risks related to both experienced and new drivers. By developing targeted mitigation plans for new drivers, such as additional coaching or monitoring during their first few weeks, we can address and reduce the likelihood of incidents, ultimately leading to safer driving behaviors and fewer accidents.

Driver Relations :

Foster positive relationships and provide ongoing support to drivers, offering guidance on company policies, safety protocols, and operational procedures. Mediate issues involving drivers, including complaints about pay, route assignments, or working conditions, and work toward a satisfactory resolution for all parties. Assist with the onboarding process for new drivers, ensuring they understand company policies, safety expectations, and operational procedures. Help coordinate ongoing training or refresher courses to keep drivers updated on industry changes and regulations. Handle any disputes or issues between drivers and the company, working to resolve conflicts fairly and promptly. Ensure that any complaints or issues are properly documented and communicated to the relevant departments for further action. Work with dispatch or operations teams to optimize routes and schedules, considering drivers’ feedback to make improvements.

Investigation & Reporting :

Investigate service failures or any incidents leading to loss or damage. Collect and document evidence, including photographs, videos, delivery records, and any other materials that can help clarify the facts surrounding the incident. Document investigations thoroughly and prepare detailed reports on findings, including root causes and preventive measures. Work with management to implement corrective actions and ensure follow-through on risk mitigation initiatives. Conduct investigations into service failures or incidents involving drivers and recommend corrective actions as needed.

Training and Education :

Organize orientation sessions to introduce new couriers to company culture, expectations, and tools they will need in their roles. Final verification that the courier understands the company’s expectations, delivery protocols, safety standards, and how to use the tools or technologies required (e.g., delivery apps, GPS, tracking systems). Employee Benefits at MDS (SDS-RX):

Competitive Compensation:

We offer competitive compensation to reward your hard work and dedication.

Comprehensive Health Benefits:

Our benefits package includes Health, Dental, and Vision coverage, with immediate eligibility—no waiting required. 401(k)

Plan:

We help you plan for the future by offering a 401(k) plan with a company match of up to 4% of your contributions.

Paid Time Off:

Enjoy paid time off along with major paid holidays to ensure you have time to recharge and relax. Employee Assistance Program (EAP): Life can be challenging, and we’re here for you. Our EAP provides support to you and your family during difficult times.

Employee Wellness Program:

Your health is important to us—both mental and physical. We offer a wellness program to support your well-being and help you achieve your personal health goals. Some benefits are only available to Full-Time employees. MDS (SDS-Rx) is dedicated to fostering a diverse and inclusive workplace where all employees are valued and respected. We are committed to providing equal employment opportunities without regard to race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status. We encourage individuals from all backgrounds to apply and contribute to our mission.