Market Investigator – Miami Area Position Available In Miami-Dade, Florida
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Job Description
Job Description:
General Summary:
The Market Investigator is responsible forconfirming that the market’s stores operations and daily functionscomply with Company programs and policies. Monitor and measurestore process performance in these categories: Office/Cash Sales,Loss Prevention, Physical Security, Safety and Personnel Trainingand Development. This position will report directly to theDirector, Loss Prevention or Regional Manager, Loss Prevention andwill interface frequently with Field Managers and CorporateBusiness Partners.
Principal Duties & Responsibilities:
ConductMonthly Stores LP Audit and score store performance based onspecific criteria. Report audit findings to Store Manager, FieldManager and Corporate Management. Advise and consult with StoreManagers on improving the in-store experience based on storeaudits. Train Store Managers on Family Dollar procedure andcompliance to include Cash Management, Loss Prevention, PhysicalSecurity, Safety, Robbery Prevention, Product Freshness and DisplayCompliance. Assist Store Managers in training their Team Members inthese areas. Plan and facilitate storewide meetings to reviewprocedures/policies with Asset Protection Specialists (APS), storeTeam Members and Store Managers. Proficiently utilize exceptionreporting (XBR & SAER) and partnership with Corporate Sales AuditDepartment to monitor District Cash and Sales (OIS) losses andinvestigate cash or inventory loss trends. Monitor and manageDistrict’s Target Program and weekly exception reporting to improvethe market’s stores inventory results. Conducts in storesurveillances using Loss Prevention tools I-Verify and DVR toidentify and escalate potential internal integrity issues, safetyconcerns, fines, lost sales and others. Conducts Loss PreventionQuality Store Visits (LPQSV) including Honesty Conversations withstore’s team members. Ensure that Store’s Asset ProtectionEquipment is in good working order and is being utilizedeffectively, including: CCTV, Interactive CCTV, Exit Alarms,Burglar Alarms, Safes, Drop Boxes and Checkpoint. Report suspectedfraudulent activity to Loss Prevention Business Partners. Assistwith special projects that impact given market (i.e. Target Programand Shrink Impact Stores) Follows and assures the implementation ofall Company Policies and Procedures. All other projects/duties asassigned.
Minimum Requirements:
Education:
Completion of highschool or equivalent; college preferred. Ability to read, interpretand explain to others operational directives (e.g., merchandiseschematics, etc.).
Experience:
Prefer store management experiencein retail, grocery or drug store environments. Field experience inlocal market and/or loss prevention training a plus. Previousexperience facilitating large group training sessions.
Requirements:
Proven organizational, analytical and problem-solvingskills. Intermediate Microsoft Office proficiency (Outlook, Word,Excel and Access.). Ability to travel locally and overnight asneeded.
Valid Driver’s License Availability:
Ability to workflexible, full-time schedule to include days, evenings, weekendsand holidays. The pay for this role will be in the range of $70,700- $74,400, with the actual pay being based on experience. We valueour Associates’ contributions to our success, which drives us toinvest in the most important element of our organization: ourpeople. As we work towards a healthier future, we provide eligibleassociates with the following: Health and welfare programsincluding medical, pharmacy, dental, and vision Employee AssistanceProgram Paid Time Off Retirement Plans Employee Stock PurchaseProgram Dollar Tree and Family Dollar are Equal Opportunityemployers.