Loss & Prevention Security Officer Position Available In Mecklenburg, North Carolina

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The Ballantyne, a Luxury Collection Hotel
10000 Ballantyne Commons Parkway
Charlotte, NC 28277
Hotel with 244 Rooms
Managed By Northwood Hospitality

Compensation:

$18.00 per hour, Full-Time
Job Description
Job Description

Security Officer Department:

A&G

Reports To:

Director of Security
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.

Job Overview:

The primary responsibility of the Security Officer is to ensure the safety and security of our guests, team members, and property. This includes patrolling the premises, monitoring surveillance systems, responding to emergencies, and enforcing hotel policies and procedures.

Key Responsibilities:

Security Patrols:

Conduct regular patrols of the hotel property, both indoors and outdoors, to identify and deter potential threats.

Surveillance Monitoring:

Monitor surveillance cameras to detect any suspicious activity or incidents.

Emergency Response:

Respond promptly to emergencies, such as fires, medical incidents, or security breaches, and take appropriate action.

Access Control:

Control access to restricted areas and monitor entry and exit points.

Incident Reporting:

Document all incidents and suspicious activity in detailed reports.

Guest Assistance:

Provide assistance to guests, such as escorting them to their rooms or addressing their concerns.

Loss Prevention:

Implement loss prevention measures to safeguard hotel property and guest belongings.

Compliance:

Adhere to all company policies, procedures, and local regulations.

Qualifications:

High school diploma or equivalent
Valid security guard license (if required by local regulations)
Prior experience in security or law enforcement preferred
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Physical fitness to perform patrol duties
Willingness to work flexible shifts, including nights and weekends

Perks & Benefits:

Medical, Dental, Vision
Hotel Discounts
Paid Time Off
Employee Assistance program
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Posted June 18, 2025
12 The Ballantyne, a Luxury Collection Hotel
The Ballantyne, a Luxury Collection Hotel
Charlotte welcomes guests with gracious service, elegant accommodations and abundant amenities. Explore the spa, 24-hour room service, afternoon tea and leisure offerings. The Ballantyne features beautiful hotel rooms, a lovely cottage and The Lodge at Ballantyne, a 35-room group retreat. Meeting and event with event facilities with spacious and picturesque outdoor venues, on-site group activities and creative culinary offerings.
The Ballantyne is a Northwood Hospitality Hotel that delivers a carefully curated guest experience.
Values
Integrity, Collaboration, Passion
We understand that our people are the hallmark of our success. Our people are the most important assets we have. We are committed to developing talent and building high performance leadership. We understand that the sum of our collective talents and efforts helps us achieve greater results ant thrive. Together is how we succeed.
Benefits
At The Ballantyne, we value our team members and are committed to providing a comprehensive and competitive benefits package.