ASSET PROTECTION INVESTIGATOR, 1ST SHIFT Position Available In Luzerne, Pennsylvania

ASSET PROTECTION INVESTIGATOR, 1ST SHIFT

Location:

Wilkes Barre, Pennsylvania, United States

Category:

Loss Prevention Group

Job Opened:

June 9th, 2025

Education:

Job Number:

R-114107

Job Type:

Regular

Remote:

No

JOB DESCRIPTION

Who We Are:

Saks Global is abination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeplymitted to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels.

Role Summary:

The Asset Protection Investigator assists in monitoring the workplace through patrols, cameras or other surveillance methods for safety and access issues. They will also collect, process, and maintain evidence collected during an investigation. Finally, they will participate in preparing written reports and may perform security audits.

Role Description:

Investigate MNR’s (Merchandise not Received) Emails and Google Doc sheet from India Team & request from Customer Service
Investigate IRR’s (Irregular Returns Receive) Emails and Google Doc sheet from India Team
Investigate RNR’s (Returns not Received) Emails and Google Doc sheet from India Team
Investigate Packing Status Orders Emails from Operations
Investigate Chargebacks
Man the Metal Detectors
Man the HR Lobby during Hiring Events for 8 hours
Be available to HR during Terminations in the case an associate is aggressive or upset
Review each associate accident / incident and provide video to HR and Safety Manager
Check in and out trucks at the Drivers Gate
Verify outgoing seals from receiving dock and Outbound trailers at gate
Fire Walk when Fire system is not working properly
Update AP Communication board

• Returns/ Transfers Jewelry Escort to the jewelry room
  Escort ICQA during replenishing the safe with jewelry items
  Pull jewelry items from the safe with ICQA for Orders, Transfers and RTV’s
  Jewelry Safe Audit with ICQA
  Swiss Log Rack Audits
  Investigate cause of Rack shortages following AP audits; Monitor Swiss log Clerks and document entry and exit to the Swisslog floor
  Audit Swisslog clerks to make sure clerks are using the two person rule when entering the floor
  Respond to any work injury or emergency situation; Ensure all proper paperwork is filled out and submitted for work injuries and emergency situations
  Conduct internal investigations
  Review video upon request from Sr.

Management and HR for associate issues
Compile monthly

MNR/ IRR

statistics

• Complete monthly department audits
• Gift Card disposal with Iron Mountain
  Create badges for new hires
  Replace lost temp or full time associate badges
  Conduct orientation with each new temporary associate on their first day
  Issue Lockers to New Hires
  Ensure each individual that enters the building has a badge
• API’splete daily recap report
  Process DIF pallets at thepactor bay
  Inspect jewelry room trash to ensure no product is inside the trash before emptying from the Jewelry rooms
  Issue building passes for items that are entering and leaving the building by associates
  Outbound trailer status report at the end of overnight outbound shift
  Monitor OBFC Cameras
  Monitor weather during extreme weather
  Lock and open the Facility daily Maintain surveillance of the property via CCTV and physical inspections, including perimeter checks.

Check inbound and outbound drivers and trailers to maintain yard.
Ensure the DC is a safe environment for all.
Respond to medical situations and render first aid when needed.
Greet associates and visitors on arrival; perform bag checks on departure.
Conduct investigations into internal and external theft and shortages.
Maintain strong, positive partnerships within the DC associate, management, and Asset Protection teams.

Key Qualifications:

Must possess excellent verbal and writtenmunication skills
Knowledgeable of various systems (ie: CCTV, access control, alarms, etc.)
Excellentputer andanizational skills
Ability to effectivelymunicate and interact with all levels of facility management
Must be able to maintain a high level of confidentiality
Must be able to multi-task and follow directions
Problem solving skills
Effective time management
Ability to work in all weather conditions
Excellent written and verbalmunication skills
Previous retail and/or distribution center Loss Prevention experience preferred

Physical Requirements:

The incumbent is required to possess and sustain physical requirements including but not limited to:
Standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly
Walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull or lift up to 50 lbs.
Saks Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Saks Globalplies with applicable state and local lawserning nondiscrimination in employment in every location in which thepany has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,pensation and training.
Saks Global wees all applicants for this position. Should you be individually selected to participate in an assessment or selection process, amodations are available upon request in relation to the materials or processes to be used.
Saks Global is an equal opportunity employer. We celebrate diversity and aremitted to creating an inclusive environment for all employees.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFAplies with applicable state and local lawserning nondiscrimination in employment in every location in which thepany has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,pensation and training. SFA wees all applicants for this position. Should you be individually selected to participate in an assessment or selection process, amodations are available upon request in relation to the materials or processes to be used.