Store Protection Specialist – Hiring Urgently Position Available In Charleston, South Carolina

Job Description:

Our values start with our people, join a team that values you!

Weare the nations largest off-price retailer with over 2,000 stores,and a strong track record of success and growth. Our focus hasalways been bringing our customers a constant stream ofhigh-quality brands and on-trend merchandise at extraordinarysavings. All while providing a fun and exciting treasure huntexperience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning andevolving Career growth. We develop industry leading talent because Rossgrows when our people grow Teamwork. We work together to solve the hard problems and findthe right solution Our commitment to Diversity, Equality & Inclusion, and ourcommunity. We celebrate the backgrounds, identities, and ideas ofthose who work and shop with us because our differences make usstronger. We strive to be a positive force in our community.

OurCorporate headquarters are in Dublin, CA, we have 3 buying officesin key markets in New York City, Los Angeles, and Boston, and 8distribution centers nationwide. With 2023 revenues of $20.4billion, we are a Fortune 500 company who is committed to providingan inclusive work environment with continuous learningopportunities and development for our teams.

GENERAL PURPOSE

This position provides a visible presence at the Storeentrances/exits, mitigating theft and fraud and maintaining a safeand secure environment for Associates and Customers. The Specialistmakes eye contact, smiles, and greets all Customers in a prominent,courteous and friendly manner deterring opportunity for theft bydemonstrating “command” presence in a Company issued vest/requiredblack attire, and monitoring the Code 50 package inspection policy.

Walks sales floor to identify and address potential theftindicators, as directed by Store Leadership. Partners with StoreLeadership to ensure compliance with Loss Prevention directives andminimization of operational shortage. Must embrace Company valuesand have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS

Maintaining Safe & Secure Environment:

Understands that safety is the number one priority andpractices safe behaviors in everything they do and assists StoreLeadership in maintaining a safe and secure environment for bothAssociates and Customers. Provides visible “command” presence, including prominentgreetings with eye contact, at Store entrances/exits and on salesfloor in a Company issued vest/required black attire, monitoringfor potential safety issues. Removes clutter and ensures safe, clear egress to emergencyexits.

Developing Great Teams & Partnerships:

Provides great Customer service by prominently greetingCustomers, making eye contact, smiling and answering questions in afriendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at alltimes. Recognizes Associates using Company recognitionprograms. Regular involvement with internal and external partners. Mayinclude conference calls, scheduled district meetings, educatingAssociates, providing recognition, etc. Other duties as assigned to support Loss Preventioninitiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Companydress code.

Mitigating Theft & Fraud:

Monitors entrances/exits as well as sales floor for potentialtheft by identifying suspicious behavior. Gathers theft indicators and uses internal or externalintelligence to impact shortage trends. Effectively communicates toStore Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivityby minimizing steps and touches while working.

Minimizing Operational Shortage:

Increases Store awareness on effective processes to minimizeoperational shortage. Trains and educates Associates on shortagereduction initiatives. Observes and validates proper checkout procedures for Customersand Associates.

COMPETENCIES

Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

High School education or equivalent required, AA degreepreferred. One year retail supervisor experience or similar trainingpreferred. One year loss prevention/security training preferred. Active Security Guard License preferred Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships withthe Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and statelaws and regulations for security positions, including but notlimited to, additional background screening, physical examination,fingerprinting and/or drug and alcohol testing.

PHYSICAL REQUIREMENTS/ADA

Consistent timeliness and regular attendance. Ability to spend up to 100% of working time standing, walking,and moving around the Store. Must be able to raise or lower objects more than 25 lbs., fromone level to another (includes upward pulling). Must be able to regularly bend, stoop, or crouch (frequency andduration will vary per daily business need). Certain assignments may require other qualifications andskills.

SUPERVISORY RESPONSIBILITIES

None

DISCLAIMER

This job description is a summary of the primary duties andresponsibilities of the job and position. It is not intended to bea comprehensive or all-inclusive listing of duties andresponsibilities. Contents are subject to change at management’sdiscretion. Ross is an equal employment opportunity employer. We considerindividuals for employment or promotion according to their skills,abilities and experience. We believe that it is an essential partof the Company’s overall commitment to attract, hire and develop astrong, talented and diverse workforce. Ross is committed tocomplying with all applicable laws prohibiting discrimination basedon race, color, religious creed, age, national origin, ancestry,physical, mental or developmental disability, sex (which includespregnancy, childbirth, breastfeeding and medical conditions relatedto pregnancy, childbirth or breastfeeding), veteran status,military status, marital or registered domestic partnership status,medical condition (including cancer or genetic characteristics),genetic information, gender, gender identity, gender expression,sexual orientation, as well as any other category protected byfederal, state or local laws. Required Preferred Job Industries Retail