Investigative Services/Front Desk Specialist Position Available In Pope, Arkansas

Tallo's Job Summary: This job listing in Pope - AR has been recently added. Tallo will add a summary here for this job shortly.

Company:
City of Russellville, AR
Salary:
$40000
JobFull-timeOnsite

Job Description

Investigative Services/Front Desk Specialist City of Russellville, AR 203 South Commerce Avenue, Russellville, AR 72801 We’re looking for a non-sworn (civilian) Investigative Services/Front Desk Specialist to join our team! If you’re highly organized, detail-oriented, and passionate about serving your community, this is a great opportunity. You’ll be the primary point of contact for the public, handling non-emergency crime and information reports, and processing requests for service. You’ll also provide critical administrative and research support to sworn personnel and detectives, assisting with investigations, fulfilling FOIA requests, and helping with sex offender registration. This role reports to the Assistant Chief of Administration.

What You’ll Do:

Provide professional service to the public via phone and in-person, resolving issues and directing inquiries. Generate police reports for non-emergency incidents. Create calls for service and complete incident reports in our records management system. Assist sworn personnel with investigations, including background checks, criminal history searches, and case file assembly. Conduct follow-up calls with citizens. Support detectives with sex offender registration.

What You’ll Bring:

High School Diploma or GED required.

Preferred:

Previous experience as a sworn law enforcement officer with at least 535 hours of academy training. Strong communication skills (written and verbal), including business English. Proficiency in Microsoft Word, Excel, and other office software. Ability to understand and follow complex instructions. Excellent interpersonal skills to maintain professional relationships with staff, the public, and external agencies. Ability to maintain confidentiality for sensitive investigations and information. Knowledge of crime prevention techniques, First Responder, and CPR are a plus. Valid Arkansas Driver’s License. Ability to be certified to operate ACIC and NCIC systems. Salary $40,000 annually Ready to make a difference in your community? How to

Apply:

Applications available at City Hall, 203 South Commerce, Russellville, AR 72801 or online here. Submit in person, by mail or via email here. All resumes must be accompanied by a completed application. The City of Russellville is an Equal Opportunity Employer (EOE).

Other jobs in Pope

Other jobs in Arkansas

Start charting your path today.

Connect with real educational and career-related opportunities.

Get Started