Manager – Quality Assurance & Food Safety Position Available In Plymouth, Massachusetts

Manager – Quality Assurance & Food Safety Acme Smoked Fish – 3.0

Brockton, MA Job Details Full-time Estimated:

$92.3K – $128K a year 13 hours ago Benefits Paid parental leave Health savings account Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Vision insurance Life insurance Referral program Qualifications Microsoft PowerPoint Microsoft Word Biology Spanish Microsoft Excel Management HACCP Certification Basic math Microsoft Publisher English GMP 3 years Quality assurance Food Science Bachelor’s degree HACCP Seafood Mentoring Organizational skills Computer skills Manufacturing Senior level Food safety Leadership Communication skills FDA regulations Time management Full Job Description The Quality Assurance & Food Safety Manager is responsible for directing food safety, quality and sanitation programs at our Brockton, MA manufacturing site. This role ensures that all products meet food safety, customer, federal and state compliance. This position will report to the Corporate Senior Quality Assurance and Food Safety Manager. This position is eligible for Acme Smoked Fish’s relocation program.

What You Will Do At Acme:

Oversee quality and food safety programs and personnel to align with organizational goals. Ensure compliance of products and documentation with regulatory (FDA, State Health Departments, USDA), customer, and third-party standards. Maintain Seafood HACCP certification and ensure full compliance of Acme Smoked Fish Corp.’s manufacturing processes. Develop and implement a continuous improvement plan to exceed company and regulatory standards for products and processes. Lead inspections by customers, GFSI, sustainability, and regulatory organizations. Manage vendor compliance programs to ensure products and vendors meet Acme’s and regulatory standards at facility and corporate levels. Collaborate with cross-functional teams to optimize processing and distribution while adhering to food safety and regulatory requirements. Partner with R D and Engineering to ensure accuracy and compliance of product and process information. Support Customer Service with food safety and quality-related issues. Work with the sales team to address customer inquiries and requirements related to product quality and regulatory compliance through customer portals. Maintain and analyze the consumer complaint database, sharing trend reports with management to drive continuous improvement. Oversee finished product specifications and in-house label programs across all facilities. Manage and update HACCP, SSOP, SOP, EMP, and GMP programs based on current scientific research and regulatory/third-party standards. Lead corrective action plans to address regulatory deficiencies, consumer complaints, and food safety/quality issues. Develop and implement a robust pathogen control program, including: Training guidelines for Good Manufacturing Practices (cGMPs) and Sanitation Standard Operating Procedures. Training for production managers, production staff, and maintenance personnel. Manage the facility’s sanitation program, including production and office areas, and maintain the Master Sanitation Schedule. Oversee finished product testing, including test-and-hold programs. Provide trend reports and analysis aligned with company goals and KPIs, communicating action plans to senior management. Manage the facility’s quality and food safety budget. Ensure compliance documentation for Acme’s import and export activities. Perform other related duties as assigned.

Supervisory Responsibilities:

Manage and lead a team of skilled technical staff, fostering a culture of quality and food safety. Provide training to enhance knowledge across production, maintenance, management, and sanitation teams. Set clear performance expectations, establish individual and team goals, and deliver regular, constructive feedback to drive success. Conduct performance evaluations, providing timely and actionable feedback to direct reports. Manage employee discipline and termination in accordance with company policies. Act as a champion of the company’s core values, leading by example for direct and indirect reports.

Your Education & Experience:

Bachelor’s Degree in Food Science, Biology, Microbiology, Chemistry, or related field. 5+ years in food manufacturing required, with 3+ years in the Technical and Quality function preferred. 3+ years of leading and mentoring teams required. Experience working within an FDA or USDA regulated facility.

Your Skills & Abilities:

Exceptional attention to detail with strong organizational skills to manage multiple projects simultaneously. Team-oriented with demonstrated ability to collaborate effectively in diverse groups and influence others. Excellent time management and punctuality to meet deadlines consistently. Proficient in basic mathematical skills and functional/technical capabilities relevant to the role. Strong written and verbal communication skills in English; Spanish proficiency is a plus. Advanced computer skills, including proficiency in MS Word, Excel, Publisher, and PowerPoint. Ability to complete assigned or required training programs, including standard-of-work training. Knowledge or certification of USFDA’s Seafood HACCP Guidelines a plus. Knowledge of quality assurance and food safety standards, including third party standards such as GFSI (BRCG and SQF).

Physical Requirements:

Ability to spend up to 80% of time in a plant environment, including cold (32-45°F) and wet conditions. Capable of bending, stretching, twisting, reaching, and climbing stairs to perform job tasks and move throughout all facility areas. Able to reach above and below shoulder height to handle product. Physically capable of lifting, pushing, pulling, or carrying objects up to 50 pounds using hands, arms, back, abdominal muscles, shoulders, or legs. Able to wear all required personal protective equipment to perform job duties safely.

Health & Safety Requirements:

Observe and follow all safety rules. Wear required PPE. Follow mandated OSHA regulations. Report all incidents including near misses immediately.

What’s In It For You:

Competitive compensation including annual discretionary bonus. Opportunity to choose the medical plan that works best for your family. Flexible spending accounts (Medical + Dependent Care). Health Savings Account option with quarterly employer contributions. 401(k). Dental Insurance. Vision Insurance. Company Sponsored Group Term Life. Voluntary Life Insurance options for you and your dependents. Paid time off including company and floating holidays. Tuition Reimbursement. Paid Parental Leave. CASH employee referral program.

Our Acme Legacy & Culture:

Acme Smoked Fish is a seafood processor, purveyor, distributor and more, built on a foundation of quality, innovation, long lasting relationships, passion, and positive stewardship to our seafood communities. As the largest specialty smoked seafood company in the United States, we stand committed to providing the very best smoked seafood delicacies to our customers, near and far, and take great pride in being at the forefront of the seafood sustainability movement. Our authenticity has transcended from generation to generation and we pursue excellence in everything we produce and everyone we employ. We stand committed to our Values and our culture, providing us the opportunity to serve our friends and neighbors. Acme manufactures and distributes its products in the U.S. under four core brands (Acme, Blue Hill Bay, Ruby Bay, and Spence) and private labels through leading retail and food service institutions. The company operates manufacturing sites in New York, North Carolina, Florida, Massachusetts, South America and Europe.

Ethics Statement:

Acme Smoked Fish Corporation is committed to creating a diverse and inclusive workplace that fosters respect, collaboration, and innovation. We value the contributions of every employee and expect them to uphold the highest standards of ethical conduct and professional integrity. We are an equal opportunity employer. We do not tolerate or practice any form of discrimination, harassment, or misconduct based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic. We comply with all applicable laws and regulations regarding labor rights, human rights, environmental protection, and data privacy.