Quality and Safety Spec II Position Available In Monroe, New York

As a community, the University of Rochester is defined by a deep commitment to Meliora – Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500138

Psychiatry Quality Assurance Work Shift:

UR – Day (United States of America)

Range:

UR URG 111

Compensation Range:

$63,815.00 – $95,723.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE

Under general guidance of and reports directly to Manager of Quality and Safety in Psychiatry, using general policy guidelines and approved protocols. Position requires collaboration with Psychiatry leadership team, division leads, administrative/clerical staff, Psychiatry clinical risk management and quality improvement team (CRMQIT), and main hospital Quality Office staff. Functions as data manager for risk events and complaints. Helps coordinate process for reviewing incidents, assigning investigations, and tracking corrective action items. Collaborates with Manager of Quality and Safety on reporting in Justice Center and NIMRS systems. Schedule M-F 8:30am-5pm

GENERAL RESPONSIBILITIES

Completes event reviews and OMH investigations, including Web Submission of Investigation Reports (WSIR) and Root Cause Analysis (RCA) as needed. Completes Special Investigations as trained and authorized by the Office of Mental Health. Develops and delivers training programs to enhance employee awareness and adherence to safety and quality standards Reviews electronically reported events daily; assists in investigating events that led to real or potential patient harm Coordinates adverse event review documentation for the Incident Review Committee. Manages process for patient complaints both internally as well as complaints from regulatory external bodies. Coordinates follow up with Patient Relations with the resolution of complaints when warranted Manages event data for the department to support tracking and reviewing of reportable events. Develops and drafts departmental policies, ensuring they progress through the review and approval process. Participates in Joint Commission, OMH, OASAS surveys to ensure that all clinical areas are in compliance with organizational and governmental standards and makes recommendations for updates. In partnership with clinical areas and quality leadership, develops and tracks corrective action plans for regulatory survey activity. Maintains compliance with all country and state-mandated regulatory requirements. Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

Bachelor’s degree with major course work in an appropriate health, social or technical field

REQUIRED 3-5

years of related experience

REQUIRED

Master’s degree in nursing or behavioral health field PREFERRED.. Previous experience in risk management, regulatory compliance, and/or quality improvement

PREFERRED.

Or an equivalent combination of education and experience

REQUIRED. KNOWLEDGE, SKILLS, & ABILITIES

Excellent interpersonal and communication skills

REQUIRED.

Highly organized and efficient

REQUIRED.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Notice:

If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.