DIR CLINICAL CARE EXP QUA Position Available In Blount, Tennessee

DIR CLINICAL CARE EXP QUA

Blount Memorial Hospital – 3.3

Maryville, TN Job Details Full-time Estimated:

$78.4K – $125K a year 1 day ago Qualifications CPHQ Microsoft Powerpoint Microsoft Word Six Sigma Black Belt Microsoft Excel Six Sigma Green Belt PMP 5 years Word processing Healthcare Administration Visio Master’s degree Project management Bachelor’s degree Continuous improvement Patient care Data analytics Project implementation Computer skills Business Administration Nursing administration Senior level Leadership Full Job Description

JOB SUMMARY

Responsible for ensuring effective quality and regulatory operations at the facility level, in partnership with safety, infection prevention, data analytics, patient advocacy, and patient experience partners and leaders. The Site Director of Quality ensures that all the domains of patient centered outcomes are understood and improved to achieve excellence through utilization of Prisma’s Clinical Operating System. As part of a matrixed environment, this leadership role is an integral part of the local administrative team (dotted line to CEO) and serves as a central point of contact and coordination of all Clinical Care Experience activities at a campus level. Success for this role will require establishing and maintaining strong partnerships with clinical and operational leaders throughout the organization using a patient-centered approach to achieve clinical excellence. This may require performing risk assessments, gap analyses and current state assessment to identify improvement areas and methods appropriate for improvement. This role should be savvy in data analytics including practitioner level knowledge of how to operationalize process adjustments. This role must have skills to lead through influence, apply just culture, and create psychological safety to help leaders develop strong learning environments. Supports system work as assigned, and collaborates with other like roles across the enterprise, seeking to standardize work to support one another as a collective group. Responsible for ensuring the work of quality, safety, infection prevention, patient advocacy and patient experience is effective at the facility level, through relational guidance and coaching of the local team members that will report to an executive director at corporate level. Will provide feedback and coaching to these local partners and to the partner’s direct leader, as needed. Responsible for coordinating and elevating all work required for clinical excellence, including all regulatory and licensing activities needed to retain CMS deeming status. As applicable, also responsible for supporting the scope of services for the facility. Job has direct and/or indirect supervision of team members that may include final budget authority, hire/termination authority, performance appraisal responsibility and disciplinary authority. Job will be considered a member of management staff at Prisma Health or affiliate and will have two or more direct reports.

JOB SPECIFICATIONS

Education and/or experience: Master’s degree in healthcare administration, Nursing, Business Administration or related field of study. Clinical degree preferred. Five (5) years of experience managing quality, safety, infection prevention, or patient experience performance. Experience in continuous and project management improvement in complex hospital or patient care delivery systems preferred. Experience in leading large scale project design and implementation preferred. In lieu of a master’s degree, a bachelor’s degree in healthcare administration, nursing, business administration, or related field and five (5) additional years of experience may be considered. Certification related to quality, safety, infection prevention, or process improvement required or required within 12 months of hire (CPHQ, CPPS, SSGB, CIC). Six Sigma (Green Belt or Black Belt), Project Management Professional (PMP) certification preferred.

Knowledge, Skills and Abilities:

Expert at building internal and external relationships, with a demonstrated history of working successfullyin diverse disciplines and teams. Ability to think strategically and collaboratively develops a short- and long-term vision of improvement for patient care opportunities. Skilled at getting individuals, teams, and the facility to implement changes successfully. Industry knowledge. Remains current with healthcare trends, regulatory guidelines, improvement methodologies, payer programs and changing healthcare landscape. Ability to lead through influence, implement just culture, and create psychological safety. Ability to provide oversight and on-going performance monitoring and improvement action planning on quality metrics. Demonstrates ability to effectively execute performance improvement methodologies/tools and manage multiple improvement projects, while coaching others. Basic computer skills with proficiency in word processing, spreadsheets, Visio, PowerPoint, Excel, and databases.

Location:

Blount Memorial Hospital •

Quality Management Schedule:

Full Time (0.75 – 1.0), Days, 8:00 AM- 4:30 PM